Lyric De Luna
Hurst
Summary
Resourceful individual experienced in security and retail environments. Recognized for strong problem-solving abilities and teamwork, contributing to operational efficiency and customer engagement. Prepared to leverage skills to enhance security measures and improve customer experiences.
Overview
6
6
years of professional experience
Work History
Security Officer
GardaWorld Security
Coppell
11.2024 - Current
- Monitored premises and recorded activity in daily officer reports.
- Identified suspicious activity to determine appropriate response.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Conducted regular security patrols of facility grounds, parking lots, and perimeter areas.
Sales Associate
Macy's
Arlington
02.2020 - 11.2024
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
- Described merchandise and explained use, operation and care.
- Worked with fellow sales team members to achieve group targets.
- Maintained up-to-date knowledge of store merchandise and policies to assist customers effectively.
Education
High School Diploma -
Juan Seguin Highschool
Arlington, TX01-2021
Skills
- Time management
- Team collaboration
- Customer service
- Product knowledge
- Customer relationship management
- Retail inventory management
Timeline
Security Officer
GardaWorld Security
11.2024 - Current
Sales Associate
Macy's
02.2020 - 11.2024
High School Diploma -
Juan Seguin Highschool