Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lyric De Luna

Hurst

Summary

Resourceful individual experienced in security and retail environments. Recognized for strong problem-solving abilities and teamwork, contributing to operational efficiency and customer engagement. Prepared to leverage skills to enhance security measures and improve customer experiences.

Overview

6
6
years of professional experience

Work History

Security Officer

GardaWorld Security
Coppell
11.2024 - Current
  • Monitored premises and recorded activity in daily officer reports.
  • Identified suspicious activity to determine appropriate response.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Conducted regular security patrols of facility grounds, parking lots, and perimeter areas.

Sales Associate

Macy's
Arlington
02.2020 - 11.2024
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Assisted customers with product selection, sizing and styling.
  • Described merchandise and explained use, operation and care.
  • Worked with fellow sales team members to achieve group targets.
  • Maintained up-to-date knowledge of store merchandise and policies to assist customers effectively.

Education

High School Diploma -

Juan Seguin Highschool
Arlington, TX
01-2021

Skills

  • Time management
  • Team collaboration
  • Customer service
  • Product knowledge
  • Customer relationship management
  • Retail inventory management

Timeline

Security Officer

GardaWorld Security
11.2024 - Current

Sales Associate

Macy's
02.2020 - 11.2024

High School Diploma -

Juan Seguin Highschool
Lyric De Luna