Lyric Edwards

• Engage with supporters across multiple platforms, providing timely responses to inquiries, comments, and private messages.
• Support fundraising campaigns and donor retention strategies by using brand-aligned messaging, FAQs, and audience profiling to cultivate relationships.
• Manage influencer and celebrity partnerships, including vetting, outreach, and collaboration with internal teams to identify high-value partners for campaigns.
• Monitor social sentiment and community conversations, escalating sensitive issues and ensuring brand safety through proactive moderation and spam/harmful content management.
• Participate in livestreams, virtual events, and online communities to strengthen supporter engagement, while documenting testimonials and success stories for organizational use.

• Managed a year-round donor stewardship portfolio of contributors giving up to $50,000 across the Pacific and Northeast Territories.
• Consistently met or exceeded campaign revenue goals by advising donors on fundraising strategies, event planning, and goal setting.
• Tracked and analyzed campaign performance Excel to produce monthly reports for leadership.
• Monitored donor feedback trends to inform and improve fundraising event execution and program impact.

• Cultivated and strengthened relationships with volunteers and donors through strategic phone, email, and in-person communication, fostering long-term engagement and support.
• Successfully recruited and retained dedicated donors and volunteers by executing targeted St. Jude fundraising campaigns and outreach initiatives.
• Coordinated events and campaigns to drive participation and contributions while ensuring accurate and confidential donor and volunteer records management.
• Provided ongoing support and recognition to enhance volunteer satisfaction and donor loyalty, contributing to the overall success of fundraising efforts.