Lyric Huff
Kennesaw,GA
Summary
Highly-motivated employee with business management experience and a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Server
Mazzy's Sports Bar & Grill
Kennesaw, Georgia
05.2025 - Current
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Upheld high standards of sanitation in accordance with health department regulations.
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
- Stayed informed about daily specials, new menu items, promotions.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Accurately recorded orders on cash register and point-of-sale system.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Greeted guests and provided menus.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Patient Care Coordinator
ATL Dental Implants
Sandy Springs, Georgia
10.2024 - 06.2025
- Coordinated patient care services with the clinical team to ensure quality and timely delivery of care.
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Successfully reached daily appointment scheduling objectives, contributing to office traffic.
- Addressed inquiries from potential patients by providing detailed information about the dental practice.
Regional Manager
butter'dudder Premium Ice Cream
Bremen, GA
05.2022 - 10.2024
- Reported directly to and assisted company executives, maintaining timelines, schedules and other duties as needed with professionalism.
- Managed accounts payable and assisted in payroll.
- Identified opportunities for cost savings throughout the organization by negotiating with vendors and suppliers.
- Monitored store performance metrics, such as sales, profits, expenses, customer service ratings, and employee performance.
- Created action plans to address underperforming areas of the business or maximize efficiencies in existing operations.
- Ensured compliance with all applicable laws, regulations, safety standards, and company policies and procedures in the stores' operations.
- Evaluated job applicants during the recruitment process and hired qualified personnel to fill open positions within the store team.
- Provided leadership support for store employees, coached them on best practices for meeting customer needs.
- Actively sought out ways to improve operational processes through training programs or technology upgrades.
- Managed store operations, including overseeing staff and maintaining inventory levels.
- Delegated work to staff, setting priorities and goals.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Prepared staff work schedules and assigned team members to specific duties.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Store Manager
butter'dudder Premium Ice Cream
Bremen, GA
08.2019 - 05.2022
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Identified opportunities for cost savings through waste reduction initiatives.
- Monitored inventory levels and placed orders to restock shelves.
- Maintained accurate employee records.
- Ensured compliance with safety regulations and company policies.
- Created weekly work schedules for store personnel.
- Updated POS system with new products and promotional offers.
- Established customer service standards and monitored staff compliance.
- Delivered excellent customer service.
Cashier/Ice Cream Scooper
butter'dudder Premium Ice Cream
Bremen, GA
08.2018 - 08.2019
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Prepared sundaes, milkshakes, and other frozen treats according to customer specifications.
- Assisted in training new employees on proper scooping techniques and procedures.
- Greeted customers in a friendly manner and provided excellent customer service.
- Demonstrated knowledge of flavors available when taking orders from customers.
- Followed company policies regarding portion sizes when serving customers' orders.
- Continually checked the quality of ice cream products served to ensure they met standards set by management.
- Cleaned equipment such as blenders, mixers, freezers, scoops. after each use.
- Adhered to all food safety regulations and monitored product temperatures throughout the shift.
Skills
High School Diploma - December 2019
South Cobb High School
6 years Small Business Management On-site Training
butter'dudder Premium Ice Cream
References
References available upon request.
Timeline
Server
Mazzy's Sports Bar & Grill
05.2025 - Current
Patient Care Coordinator
ATL Dental Implants
10.2024 - 06.2025
Regional Manager
butter'dudder Premium Ice Cream
05.2022 - 10.2024
Store Manager
butter'dudder Premium Ice Cream
08.2019 - 05.2022
Cashier/Ice Cream Scooper
butter'dudder Premium Ice Cream
08.2018 - 08.2019
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