Lyric Jackson
Chase City,VA
Summary
Versatile Inventory Specialist with advanced problem-solving and time management abilities. Proficient project coordinator and administrative leader. Highly familiar with inventory management, business safety standards and documentation organization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Datacenter Inventory and Asset Technician II
Microsoft
07.2022 - Current
- Regular audits were performed to ensure that physical inventory matched database records, while tracking and recording all hardware and software assets in the data center. Implemented and improved inventory management procedures to boost efficiency and accuracy.
- Maintain detailed documentation for all data center assets, including specifications, configurations, and maintenance history.
- Proficient in using inventory management software and asset tracking tools. Demonstrated familiarity with a variety of data center equipment, including servers, networking devices, and storage systems.
- Collaborated with IT, facilities, and security teams to manage inventory and assets, and effectively communicated with vendors and suppliers to facilitate equipment procurement and service agreements.
Datacenter Inventory and Asset Technician
Microsoft
05.2017 - 07.2022
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Performed destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary.
Security Officer
Securitas Security Services USA, Inc.
02.2016 - 04.2016
- Collaborated with Human Resources to address employee concerns regarding personal safety, workplace violence prevention, and emergency response protocols.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
- Regulated vehicle and pedestrian traffic onto building grounds.
Group Home Staff Member
Quality Life Services
04.2014 - 02.2016
- Conducted thorough facility inspections to ensure compliance with state regulations and maintain a clean, hazard-free environment for residents and staff alike.
- Managed medication administration for multiple residents, ensuring timely distribution according to prescribed dosages while maintaining accurate records of usage and refills needed.
- Improved group home atmosphere by fostering a safe, supportive, and inclusive living environment.
- Mobilized case management system to document service delivery and case progress.
- Facilitated communication among residents, families, and staff to ensure accurate information sharing and collaborative care.
SMT (Special Management Team)
Central State Mental Health
03.2011 - 04.2014
- Facilitated group therapy sessions, promoting open dialogue and fostering a supportive community among patients.
- Minimized property damage during crisis situations through swift coordination with first responders and efficient evacuation procedures.
- Conducted drills to keep security staff on alert and proficient with established plans.
- Assisted in the development of personalized treatment plans for better patient outcomes and progress tracking.
Education
High School Diploma -
Brunswick High School
Lawrenceville, VA06.2006
Skills
- Customer Service
- High volume inventory Management
- Warranty Process Management
- Ticket Management
- Lifting Equipment
- Trainer
Certification
- The Six Morning Habits of High Performers, LinkedIn, 07/01/20, Present
- Microsoft Datacenter Operations Services Inventory & Asset Management Specialist, Microsoft, 07/01/20, Present
- Working and Collaborating Online, LinkedIn, 12/01/20, Present
Timeline
Datacenter Inventory and Asset Technician II
Microsoft
07.2022 - Current
Datacenter Inventory and Asset Technician
Microsoft
05.2017 - 07.2022
Security Officer
Securitas Security Services USA, Inc.
02.2016 - 04.2016
Group Home Staff Member
Quality Life Services
04.2014 - 02.2016
SMT (Special Management Team)
Central State Mental Health
03.2011 - 04.2014
High School Diploma -
Brunswick High School
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