Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lyric Melendez

Columbus

Summary

Results-oriented Senior Tech Risks & Controls Associate with expertise in data analysis, Python automation, and Tableau reporting. Possess hands-on experience in troubleshooting complex issues and delivering efficient solutions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Tech Risks & Controls Associate

JPMorgan Chase
Columbus
08.2022 - Current
  • Developed LLM-based prompt solution that automated identification and redaction of Level 3 sensitive information, reducing manual review time by 80%.
  • Streamlined analysis and reporting of regulatory citations, enabling efficient tracking for compliance submissions across 10+ business units.
  • Designed Python and Alteryx automation solutions for reporting processes, cutting manual effort by 60% and accelerating delivery timelines.
  • Built and maintained over 10 Tableau and Alteryx dashboards to enhance data-driven decision-making for senior leadership.
  • Led multiple deliverables, including onboarding and mentoring new team members while participating in firm-wide DEI projects.
  • Completed formal AI training through Oxford Education and pursued upskilling in emerging technologies and prompt engineering.
  • Contributed to innovation working groups focused on risk and controls automation to drive process improvements.
  • Enhanced compliance for over 50 stakeholders through effective reporting solutions that prioritized accuracy.

Senior Business Intelligence Analyst

PDI Software
Chicago
08.2021 - 08.2022
  • Managed relationship with largest client, PepsiCo, as dedicated BI analyst.
  • Conducted seven ad-hoc analyses for PepsiCo beverage category managers to identify market trends.
  • Delivered competitive pricing analysis for Frito-Lay to Strategy & Insights Revenue Growth Management team.
  • Collaborated with executive leaders on Offers & Insights Extended Leadership Team to drive strategic initiatives.

Business Intelligence Analyst

PDI Software
Chicago
08.2020 - 08.2021
  • Provided analytical insights from convenience retailer and CPG client data using SQL, GCP BigQuery, and BI tools.
  • Led integration of first Tableau dashboards into Insights Cloud services by developing custom reporting dashboards from AWS Redshift.
  • Onboarded and trained five new clients on Insights Cloud software platform, enhancing user engagement.
  • Collaborated with operational, engineering, and product teams to ensure positive client feedback through data integrity and user experience optimization.

Education

Bachelor of Arts - Strategic Communications & Business Analytics

Miami University
Oxford, Ohio, OH
05-2020

Skills

  • Data Analysis
  • Python
  • Tableau
  • Alteryx
  • Regulatory Compliance
  • Business Intelligence
  • GCP BigQuery
  • SQL
  • Jupyter Notebook
  • Python
  • R
  • Power BI
  • Data Visualization
  • Machine Learning
  • Prompt Engineering

Certification

AWS Cloud Practitioner

Timeline

Senior Tech Risks & Controls Associate

JPMorgan Chase
08.2022 - Current

Senior Business Intelligence Analyst

PDI Software
08.2021 - 08.2022

Business Intelligence Analyst

PDI Software
08.2020 - 08.2021

Bachelor of Arts - Strategic Communications & Business Analytics

Miami University
Lyric Melendez