Lyric Noel
Huntington,WV
Summary
Detail-oriented professional experienced in managing front desk operations and team initiatives. Known for exceptional organizational and communication skills, ready to drive operational success and enhance customer experiences.
Overview
7
7
years of professional experience
Work History
Assistant Key Holder
T.J. Maxx
01.2021 - 01.2025
- Led team initiatives to increase customer engagement and satisfaction.
- Analyzed market trends to inform sales strategies and tactics.
- Maintained customer relationship management system for tracking interactions.
- Managed cash register operations using POS system and processed sales and returns.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
Front Desk Receptionist
Foley Orthodontics
01.2020 - 08.2024
- Managed incoming phone calls, directing inquiries to appropriate staff members efficiently.
- Scheduled appointments and meetings using office management software effectively.
- Maintained organized front desk area, ensuring cleanliness and accessibility of materials.
- Assisted clients with inquiries, providing accurate information about services offered.
- Coordinated office supplies inventory, placing orders when necessary to maintain stock levels.
- Performed data entry into computer systems to maintain accurate records of customer information.
Childcare
Babysitting Service
03.2018 - 08.2024
- Followed all instructions provided by parents regarding childcare needs and preferences.
- Maintained up-to-date knowledge regarding childcare best practices.
- Attended training sessions related to childcare topics such as first aid and CPR certifications or child development courses.
- Maintained cleanliness and organization of play areas and materials.
- Implemented routines for nap times, meals, and playtime to establish structure.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Establishing trust through consistent communication with both parents and kids.
- Supervised children's activities, ensuring a safe and engaging environment.
Key Holder
Aeropostale
01.2021 - 12.2022
- Managed store opening and closing procedures for optimal security.
- Trained new staff on operational procedures and customer engagement techniques.
- Maintained inventory accuracy through regular stock counts and audits.
- Organized merchandise displays to enhance store aesthetics and drive sales.
- Handled cash management tasks, including deposits and register reconciliation.
Education
B.S. - Health Science, Psychology, Communication Disorders
Marshall University
Huntington, WV05.2026
Skills
- Customer service
- Appointment scheduling
- Cash management
- Store operations
- Loss prevention strategies
- Employee scheduling
- Childcare practices
- Opening and closing coordination
- Workplace safety
- Customer satisfaction
- Organization
- Organizational skills
Community Service
- Community Special Needs Cheerleading Team, 2021, Assisted athletes with special needs during cheer practices and events, promoting teamwork, inclusion, and confidence through supportive coaching and positive encouragement.
- Cheer and Dance Tutoring, 2020, 2021, 2024, 2025, Provided individualized instruction and group coaching in cheer and dance, focusing on technique, coordination, and confidence-building.
- Sunday School Volunteer, United Methodist Temple, 2023, Volunteered with the children's ministry by assisting in Sunday school lessons, organizing activities, and providing support during worship services.
- Clothing and Toy Drive, Beckley, West Virginia, 2023, Assisted with donation organization and distribution for families experiencing financial hardship.
Timeline
Assistant Key Holder
T.J. Maxx
01.2021 - 01.2025
Key Holder
Aeropostale
01.2021 - 12.2022
Front Desk Receptionist
Foley Orthodontics
01.2020 - 08.2024
Childcare
Babysitting Service
03.2018 - 08.2024
B.S. - Health Science, Psychology, Communication Disorders
Marshall University