Summary
Overview
Work History
Education
Timeline
Generic

Lyric Rozzi

Sacramento,CA

Summary

Reliable bartender/server with over 10 years of experience. Pays attention to detail and has a passion for being very creative in workspace. Hard-worker with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

13
13
years of professional experience

Work History

Server/Bartender

Alaro Craft Brewery
08.2023 - Current
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Explained daily specials and beverage promotions to exceed daily sales goals.

Lead Bartender/Barista

Angelicas
08.2022 - 10.2023
  • Set up the bar, while maintaining a clean, safe organized workstation
  • Handcraft cocktails and pour wine and beer for bar guests and servers
  • Provide positive experience, while also recommending and suggesting drinks/food to better guest experience
  • Give servers guidance and recommendations when needed
  • Cash handling, basic math skills, use of Pos and toast
  • Check identification
  • Upselling and keeping up with sales goals for the week.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol

Bartender/Server

Pappadeaux Seafood Kitchen
08.2016 - 06.2022
  • Greet guests in timely matter, take food, and drink orders
  • Give guests current specials and have full menu knowledge to better assist guest
  • Recommend dishes based on guest questions, anticipate guest needs, and run food
  • Use of POS system, write down guest orders and enter them into system
  • Change beer kegs, refill margarita machine, and sanitize workstation
  • Refill glassware, keep garnished stocked, and straws full
  • Take orders and run food to guests, clean, and organize after being done.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory

Vitamin Manager

Sprouts Farmers Markets
12.2018 - 05.2019
  • Scheduling for myself and other employees in department.
  • Continuously make proper orders to ensure products are on shelf
  • Online, personal, and phone training to better help myself and assist customers with questions and concerns
  • Work diligently to ensure everyone is helped in department and train employees to work independently and as team
  • Write emails and listen in and give feedback in conference calls to keep up to date with what is current within company.
  • Established team priorities, maintained schedules and monitored performance

Waitress

Tom Douglas Restaurants
05.2017 - 12.2017
  • Attend pre-shift meeting for purpose of being aware of current specials, where food items are sourced and to have clear understanding with managers and chefs on what focus is for day/shift
  • Take food and drink orders
  • Give guests current specials and have full menu knowledge to better assist guest
  • Wine and beer knowledge from pre-shift and wine/beer tasting provided by company to help increase guest experience and provide better confidence with table.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions

Health Enthusiast

Vitamin Shoppe
07.2015 - 02.2016
  • Greeting customers
  • Having established proper knowledge of vitamins and supplements
  • Assisting customers on floor and over phone with questions or guidance for their own well-being, fitness, and body goals
  • Works diligently to increase sales goals each month.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

Cashier/Whole Body Team Member

Whole Foods Market
06.2011 - 04.2015
  • Set up register with cash, bags, and whatever else is needed for shift
  • Assisting customers on registers and keeping clean organized work environment
  • Restocking leftover and misplaced items
  • Performed demonstrations on healthy dishes and products
  • Kept self informed and educated on products on shelf and there effects and benefits.

Education

Certificate in Personal Training - Personal Training

Cooper Institute
Dallas, TX
04.2015

Associate of Arts - Communication Design

Dccd Dallas Colleges
Dallas, TX
05.2012

High school diploma - Art Education

Skyline High School
Dallas, TX
05.2008

Timeline

Server/Bartender

Alaro Craft Brewery
08.2023 - Current

Lead Bartender/Barista

Angelicas
08.2022 - 10.2023

Vitamin Manager

Sprouts Farmers Markets
12.2018 - 05.2019

Waitress

Tom Douglas Restaurants
05.2017 - 12.2017

Bartender/Server

Pappadeaux Seafood Kitchen
08.2016 - 06.2022

Health Enthusiast

Vitamin Shoppe
07.2015 - 02.2016

Cashier/Whole Body Team Member

Whole Foods Market
06.2011 - 04.2015

Certificate in Personal Training - Personal Training

Cooper Institute

Associate of Arts - Communication Design

Dccd Dallas Colleges

High school diploma - Art Education

Skyline High School

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Lyric Rozzi