Lyric Ryan
Roaring River,NC
Summary
I am about to be a college graduate, with a passion for my Church, animals, sports, cleaning, and in general helping others. I have recently loved working in customer service and providing athletes and people with satisfaction. I am skilled at transactions, organization, resolving customer issues, and finishing what I start. I played college softball and several other sports in high school. This has led to experience with endurance, lifting and competing at a high level. Cross Country and softball was my main sports. In softball I earned offensive player of the year four times and all conference three times. In cross country I was awarded runner of the year for my high school three times and all conference honorable mention three times. I also was a member of the FFA all four years and went to the National Convention twice. I have been a part of my church since I was five. I still am a member and am apart of the cleaning staff there. This upcoming year out of college softball, I will be helping coach softball at East Wilkes High school where I played.
Overview
4
4
years of professional experience
Work History
Team Sports Sales Associate
Cooks Sporting Goods
09.2023 - Current
- Boosted team sports sales by providing exceptional customer service and product knowledge.
- Increased overall customer satisfaction through active listening and understanding individual needs.
- Assisted customers in selecting appropriate team sport equipment, resulting in better performance on the field.
- Developed strong relationships with coaches and teams, leading to repeat business and referrals.
Customer Service Cashier
Marshalls
10.2021 - 10.2022
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Cashier
Chick Fill A
05.2020 - 10.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Interdisciplinary Studies - Psychology
Piedmont International University
Winston-salem, NC05.2024
High School Diploma -
East Wilkes High School
Ronda, NC04.2019
Skills
- Brand Awareness
- Performance Tracking
- Goal-Oriented
- Sales expertise
- Retail marketing
- Call Transfers
- Selling Skills
- Organization
Derrick Hill
Coach
Wayne Moose
Coach
Brian Sparks
Mentor
Kourtney Cox
Employer
References
References available upon request.
Timeline
Team Sports Sales Associate
Cooks Sporting Goods
09.2023 - Current
Customer Service Cashier
Marshalls
10.2021 - 10.2022
Cashier
Chick Fill A
05.2020 - 10.2020
Interdisciplinary Studies - Psychology
Piedmont International University
High School Diploma -
East Wilkes High School
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