Lyrik McClarty
Ada,OK
Summary
Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities. Proactive and caring worker with 1 year of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
8
8
years of professional experience
Work History
Cashier Team Lead
Chickasaw Travel Stop (west)
04.2023 - 02.2024
- Resolved escalated customer disputes with special actions such as discounts.
- Promoted store loyalty programs to increase repeat business and bolster customer relations.
- Collaborated with management to develop strategies for improving the overall shopping experience.
- Quickly and accurately counted drawers at start and end of each shift.
- Developed strong relationships with repeat customers through friendly service interactions.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Sandwich Artist
Subway
08.2022 - 04.2023
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
- Operated manual and electric appliances to peel, slice, and trim food.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Executed sandwich artistry duties with very low occurrence of errors.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Cleaner
Mighty Tidy Cleaning
05.2022 - 06.2022
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Organized and used industrial cleaning products following strict safety procedures.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Conducted regular inspections of facilities to identify potential hazards or areas requiring attention for improved cleanliness standards.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
Cashier
Sooner Stop
04.2022 - 05.2022
- Set up new sales displays each week with fresh merchandise.
- Stocked, tagged and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Daycare Teacher
Beckys Childcare
01.2022 - 04.2022
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Led small group instruction tailored to each child''s unique abilities and interests, ensuring personalized attention during learning activities.
Daycare Teacher
Beckys Childcare
08.2020 - 05.2021
- Maintained accurate documentation of student progress, behavior incidents, and parent-teacher conferences for review as needed.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Utilized technology to develop instructional materials and activities for children.
- Established positive relationships with students and families.
Crew Member
Braum's Ice Cream & Burger Restaurant
01.2020 - 04.2020
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Operated cash register to ring up final bill and process various forms of payment.
- Replenished serving stations with fresh food and cleaned up spills.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Completed milkshakes and ice cream desserts for customers.
- Prepared products following restaurant, health, and safety standards and procedures.
- Worked well with teammates and accepted coaching from management team.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Crew Member
Arbys Resturant
01.2018 - 07.2018
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Documented customer orders and conveyed special requests to kitchen staff.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Became familiar with products to answer questions and make suggestions.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Hostess
Cotton Patch Cafe
08.2017 - 11.2017
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Streamlined check-in process for large groups or events by implementing a pre-registration system.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
Crew Member
KFC Restaurant
06.2016 - 09.2016
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Documented customer orders and conveyed special requests to kitchen staff.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Education
High School Diploma -
Byng Public Schools
Ada, OK07.2020
Skills
- Cash Management
- Retail Merchandising
- Shipment Procedures
- Security Monitoring
- Customer Relations
- Cashier training
- Training and coaching
- Verbal/written communication
- Inventory Stocking
- Team Leadership
- Customer Service
Timeline
Cashier Team Lead
Chickasaw Travel Stop (west)
04.2023 - 02.2024
Sandwich Artist
Subway
08.2022 - 04.2023
Cleaner
Mighty Tidy Cleaning
05.2022 - 06.2022
Cashier
Sooner Stop
04.2022 - 05.2022
Daycare Teacher
Beckys Childcare
01.2022 - 04.2022
Daycare Teacher
Beckys Childcare
08.2020 - 05.2021
Crew Member
Braum's Ice Cream & Burger Restaurant
01.2020 - 04.2020
Crew Member
Arbys Resturant
01.2018 - 07.2018
Hostess
Cotton Patch Cafe
08.2017 - 11.2017
Crew Member
KFC Restaurant
06.2016 - 09.2016
High School Diploma -
Byng Public Schools
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