Lyrik Thompson
Hope Mills,NC
Summary
Dedicated professional with strong customer service and problem-solving skills. Proven ability to enhance team collaboration and achieve high satisfaction rates through effective interpersonal communication.
Overview
5
5
years of professional experience
Work History
Package Handler
FedEx
Fayetteville, North Carolina
01.2025 - Current
- Achieved high customer satisfaction by resolving issues with expert service and interpersonal skills.
- Implemented innovative solutions to improve team performance and meet project goals.
- Engaged in advanced training and continuing education to maintain expertise.
- Collaborated with diverse teams to ensure timely project completion and success.
- Employed technical expertise to troubleshoot complex issues effectively.
- Conducted thorough research to inform strategic planning initiatives.
- Supported colleagues, enhancing collaboration within the workplace.
- Identified client needs quickly, providing excellent service during interactions.
Church Youth Leader
Manna Church
Fayetteville, North Carolina
01.2021 - Current
- Designed engaging youth programs to promote community and spiritual growth among participants.
- Coordinated volunteer schedules to ensure sufficient support for youth events.
- Implemented safety protocols during events to maintain a secure environment for attendees.
- Facilitated workshops on personal development and faith for youth members.
- Developed training sessions for volunteers to enhance leadership and mentoring skills.
- Organized outreach events to encourage youth involvement in local service projects.
- Evaluated programs regularly, assessing effectiveness and making necessary adjustments.
- Built relationships with parents and local organizations to align church values with community initiatives.
Sales Associate
GNC Live Well
Fayetteville, North Carolina
01.2024 - 12.2024
- Advised customers on nutritional supplements tailored to individual health needs.
- Processed sales transactions accurately, ensuring satisfaction and prompt service.
- Maintained organized shelves and displays for optimal product visibility and accessibility.
- Collaborated with team members to enhance store operations and customer service.
- Educated customers on product features to foster informed purchasing decisions.
- Conducted regular inventory checks to maintain stock levels and prevent shortages.
- Resolved customer inquiries promptly, ensuring positive shopping experiences.
- Trained new employees on policies, products, and customer service techniques.
Camp Counselor
YMCA Of The Sandhills
Fayetteville, North Carolina
06.2023 - 07.2023
- Designed and implemented engaging lesson plans for diverse camper groups.
- Supervised daily activities, ensuring safety and promoting a positive environment.
- Communicated camper progress to parents, fostering strong relationships.
- Trained new counselors on child supervision and safety best practices.
- Organized team-building exercises to enhance collaboration among campers and staff.
- Monitored camper behavior to maintain discipline while encouraging inclusivity.
- Evaluated camper progress and provided feedback to support individual growth.
- Conducted safety drills, preparing campers for emergencies and ensuring readiness.
Education
High School Diploma -
Freedom Christian Academy
Fayetteville, NC05-2022
Bachelor of Arts - Mass Communication
Fayetteville State University
Fayetteville, North Carolina, NCSome College (No Degree) - Mass Communication
University of North Carolina At Wilmington
Wilmington, North Carolina, NCSkills
- Customer service
- Team collaboration
- Time management
- Safety protocols
- Sales strategy
- Training development
- Problem solving
- Leadership
Timeline
Package Handler
FedEx
01.2025 - Current
Sales Associate
GNC Live Well
01.2024 - 12.2024
Camp Counselor
YMCA Of The Sandhills
06.2023 - 07.2023
Church Youth Leader
Manna Church
01.2021 - Current
High School Diploma -
Freedom Christian Academy
Bachelor of Arts - Mass Communication
Fayetteville State University
Some College (No Degree) - Mass Communication
University of North Carolina At Wilmington