Lyris Lazaro
Belleville,NJ
Summary
Dynamic and results-driven professional with a strong background in customer service and teamwork at Tim Horton's. Proven ability to enhance team performance through effective collaboration and quality assurance. Skilled in documentation and organization, with a commitment to maintaining high standards and a flexible approach to meet diverse needs.
Thorough team contributor with strong organizational capabilities.
Proactive Team Member with extensive experience in industrial product lines. Committed to maintaining efficiency and excellent quality assurance. Skilled at working with no supervision and knowledgeable about production equipment use and repairs.
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality work. Focused on customer satisfaction and team productivity.
Possesses versatile skills in problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
2
2
year of professional experience
Work History
Team Worker
Tim Hortons
09.2024 - 03.2025
- Sought out ways to go above and beyond job requirements.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Cleaned front and back areas of restaurant according to strict company standards.
- Accepted money and processed customer payments with high accuracy and efficiency.
- Prepared drinks and special treats, and packaged all food items appropriately.
- Restocked customer and crew areas with necessary supplies and rotated stock as required.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Assisted customers in selecting merchandise best suited to needs.
- Addressed and resolved customer complaints in polite and professional manner.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
Student Mentor
Bergen Comm. College
09.2023 - 06.2024
- Counseled students individually and in group sessions to help promote personal and educational motivation.
- Developed goal-oriented psycho-educational and activity therapy groups to improve students level of functioning.
- Engaged one-on-one with students to meet emotional and physical needs.
- Implemented and coordinated school activities and events.
- Helped students develop organizational, time management and study skills.
- Empowered students through counseling and skill-building exercises.
- Encouraged students to explore age-appropriate and career-related opportunities.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Advocated for students to access available resources.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Oversaw career and job fairs to connect students with area schools and employers.
- I helped with the stand at the student orientation they have every semester, I would explain the program to the parents, and they would ask questions and I would answer professionally and accordingly.
- Every week I would meet with students in either group activities, assisting them to clubs, and I helped them and guided them to the correct person for help with anything they needed.
Education
High School Diploma -
Lyndhurst High School
Lyndhurst06-2021
Skills
- Documentation expertise
- Assembly protocols
- Finishing work
- Quality assurance
- Customer service
- Teamwork and collaboration
- Organization
- Willingness to learn
- Cleaning
- Sales and marketing
- Workplace safety
- Flexible schedule
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Documented and resolved something that happened between students which led to positive outcome.
- Collaborated with team of 4 in the development of Disability Alliance Fellowship Program.
- Made a Powerpoint of how to help students with disabilities and how they can overcome obstacles.
Timeline
Team Worker
Tim Hortons
09.2024 - 03.2025
Student Mentor
Bergen Comm. College
09.2023 - 06.2024
High School Diploma -
Lyndhurst High School