Lyrnne Hachely Naica Saint Hilaire

Cash handling and reception

- Sales and customer service

- Marketing and management

- Teamwork and leadership

-Customer service and table management

- Developed strong listening and organizational skills

-Maintained safe food handling practices to prevent germ spread.

• Talked pleasantly with customers while taking orders and promoted positive image for business.
• Maintained an organized work area to ensure efficient operations.
• Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
• Performed cashier duties such as taking orders, collecting payments and providing change.
• Took orders from patrons and input selections into store computer system.
• Processed takeout orders quickly to ensure timely delivery of meals.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Presented orders to guests within anticipated service times.
• Resolved customer complaints in a professional manner.
• Wiped down tables and equipment, swept and refilled stock.
• Packaged menu items into bags or trays and placed drink orders into carriers.
• Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
• Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
• Served food quickly for positive guest experiences.

• Served food and beverages to patrons and immediately remedied issues with orders.
• Served food and beverages to patrons and confirmed complete orders.
• Trained new employees on restaurant procedures and plating techniques.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Informed customers of daily specials and signature menu items.
• Greeted customers, answered questions and recommended specials to increase profits.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Explained menu items, describing ingredients and cooking methods upon request.
• Took reservations and to-go orders to streamline process for both customer and restaurant.
• Delivered food orders promptly and courteously.
• Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Provided excellent customer service to ensure satisfaction.
• Stayed informed about daily specials, new menu items, promotions.
• Prepared drinks according to standard recipes.
• Promoted desserts, appetizers, and specialty drinks to optimize sales.
• Presented menus and answered questions regarding items.