LYRON CHONGKEE
Wailuku,HI
Summary
Fully qualified and credentialed LPN with 15 years of progressive healthcare experience. Knowledgeable about nursing practices and techniques, as well as quality care for an individual. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service. Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding their Medicaid Health plan and documentation requirements.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Member Care Services Associate
Kaiser - Quest
Wailuku, Hawaii
08.2025 - Current
- Assisted patients with appointment scheduling and follow-up procedures.
- Managed patient records using electronic health record systems efficiently.
- Collaborated with healthcare professionals to ensure accurate information delivery.
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
- Maintained accurate records of customer interactions, ensuring proper documentation within the company''s database.
LPN
Kaiser Permanente - Urgent Care
Wailuku, Hawaii
12.2024 - 08.2025
- Administered medications and treatments as prescribed by healthcare providers.
- Monitored patients' vital signs and reported changes to nursing staff.
- Assisted in developing individualized care plans for diverse patient populations.
- Collaborated with interdisciplinary teams to coordinate patient care effectively.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
CIS Case Manager/ Housing
Family Life Center
03.2024 - 07.2025
- Fluent in billing with Administep and OfficeAlly.
- Able to navigate health plan portals (HMSA, Ohana, AlohaCare, Kaiser, and UHC.)
- Case managing unsheltered and sheltered applicants.
- Assisted with move ins and vacates.
LPN Charge Nurse
Reisenauer Dermatology
07.2017 - 02.2023
- Administered medications and therapies in accordance with Physician orders.
- Collected blood, urine or sputum from patients to perform routine laboratory tests.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Counseled clients, families, and provided emotional and psychosocial support.
- Provided pre and post operative nursing care.
- Evaluated patient care procedural changes for effectiveness and made necessary adjustments.
- Completed and charted vitals, wound dressings, and basic patient care of treatments.
- Communicated effectively with patients and family to explain diagnoses, treatment options, and procedures.
LPN
Kaiser Permanente
01.2009 - 07.2017
- Promoted culture of safety for patients and employees through proper identification, reporting documentation and prevention.
- Observed strict confidentiality and safeguarded all patient-related information.
- Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
- Collected blood, urine or sputum from patients to perform routine laboratory tests.
- Administered prescribed medications or started intravenous fluids, noting times and amounts on patients' charts.
- Documented patient medical histories, current symptoms and vitals.
- Interviewed patients to obtain medical history.
- Provided pre- and post-operative nursing care.
- Used sterile techniques to prepare patients for procedures.
- Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
Education
Associate of Arts - Liberal Arts
Maui Community College
05-2026
Skills
- Equipment Inspection - Autoclave
- Medication Administration - Biologics & Anesthesia
- Prior Authorizations - Medication & Procedures
- Billing - Limited coding for AlohaCare, HMSA, Kaiser, Ohana, UHC
- HIPAA compliance
- Patient Observation - Pre/Post Surgical
- Wound Dressing
- Nursing Staff Supervision
- Vital Signs Recording
- Patient Charting - EPIC, EMA MedMod
Certification
- Licensed Practical Nurse
Timeline
Member Care Services Associate
Kaiser - Quest
08.2025 - Current
LPN
Kaiser Permanente - Urgent Care
12.2024 - 08.2025
CIS Case Manager/ Housing
Family Life Center
03.2024 - 07.2025
LPN Charge Nurse
Reisenauer Dermatology
07.2017 - 02.2023
LPN
Kaiser Permanente
01.2009 - 07.2017
Associate of Arts - Liberal Arts
Maui Community College