Lys Ballen
Miami
Summary
Developed strategic planning and leadership skills in fast-paced business environment. Known for effective communication and problem-solving abilities, capable of driving team success. Seeking to transition into new field where these skills can be further applied and refined.
Overview
8
8
years of professional experience
Work History
Chef
Pura Vida
07.2024 - Current
- Trained and managed kitchen personnel and supervised related culinary activity.
- Monitored food production to verify quality and consistency.
- Evaluated food products to verify freshness and quality.
- Disciplined and dedicated to meeting high-quality standards.
Chef
Patagonia
03.2022 - 07.2024
- Trained kitchen staff to perform various preparation tasks under pressure.
- Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
- Mentored junior chefs in culinary techniques, fostering a collaborative and learning-focused work environment.
- Boosted team morale and productivity with regular training sessions on culinary techniques and customer service standards.
Chef
Smoothie Spot
03.2021 - 03.2022
- Maintained well-organized mise en place to keep work consistent.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
Sales Supervisor
Alpina Colombia
01.2019 - 02.2021
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Effectively coached team members to reach weekly and monthly sales goals.
- Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
Sales Supervisor
Pepsico Colombia
02.2017 - 01.2019
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Checked store merchandise regularly for proper display and replenishment.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Education
MBA - International Business
Cun University
Bogota, Colombia12-2016
High School Diploma -
Colegio Cooperativo De Bosa
Bogota, Colombia12-1998
Skills
- Issue resolution
- Team building and leadership
- Staff training
- Teamwork
- High Compromise
- Active Listening
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Chef
Pura Vida
07.2024 - Current
Chef
Patagonia
03.2022 - 07.2024
Chef
Smoothie Spot
03.2021 - 03.2022
Sales Supervisor
Alpina Colombia
01.2019 - 02.2021
Sales Supervisor
Pepsico Colombia
02.2017 - 01.2019
MBA - International Business
Cun University
High School Diploma -
Colegio Cooperativo De Bosa
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