Lysa Del Zoppo
Camarillo,CA
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
17
17
years of professional experience
Work History
Back-Up Administrative Coordinator
Sprouts Farmers Market Inc, Grocery
08.2023 - Current
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Prepared payroll by calculating pay, distributing checks, and maintaining payroll records.
- Ran various payroll reports to review current payroll for accuracy.
- Processed payroll for employees and reported payroll taxes for organization.
- Greeted customers entering store and responded promptly to customer needs.
Assistant Manager
Goodwill Industries
09.2020 - 06.2023
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored security and handled incidents calmly.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Supervisor
Vons Grocery Store
03.2007 - 09.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Education
High School Diploma -
Royal High School
Simi ValleySkills
- Employee Training
- Customer Service and Assistance
- Customer Complaint Resolution
- Positive Attitude
- Excellent Work Ethic
- Cash Handling and Reconciliation
- Bank Reconciliation
- Payroll Processing
Timeline
Back-Up Administrative Coordinator
Sprouts Farmers Market Inc, Grocery
08.2023 - Current
Assistant Manager
Goodwill Industries
09.2020 - 06.2023
Supervisor
Vons Grocery Store
03.2007 - 09.2020
High School Diploma -
Royal High School
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