Lysandra Hughes
Buckley,WA
Summary
Hardworking employee with strong problem solving and adaptable abilities. Motivated to delivering a positive and safe experience for all. Possessing exceptional work ethic and desire to go above and beyond.
Overview
9
9
years of professional experience
Work History
PA
Amazon
Everett, WA
07.2018 - Current
- Supervised daily operations including starting operations, leading stand up and assigning positions.
- Maintain and control head count to meet shift rates and cost goals.
- Coached team members and delivered constructive feedback to promote better productivity and building trust.
- Directed and led employees, supervising activities to drive productivity.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving goals.
- Enforced safety policies and procedures to strengthen operational standards.
- Reviewed and monitor employee performance to provided ongoing feedback and coaching to drive performance improvement.
- Organized and participated in team activities to build trust and foster pleasant workplace culture.
Manager
SUBWAY®Restaurants
Auburn, WA
01.2015 - 07.2018
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Maintained up-to-date records of store schedule, employee attendance, payroll information, vacation requests.
- Entered time and attendance logs in preparation for payroll.
- Ensured compliance with all applicable laws, regulations, industry standards.
Education
Environmental Science
Green River Community College
Auburn, WAGeneral Studies
West Auburn Senior High School
Auburn, WASkills
- Flexible & Adaptable
- Upbeat and Positive Personality
- Trust Earning
- Frugality
- Safety Oriented
- Insist on High Standards
- Performance Monitoring
- Complex Problem-Solving
- Team Building and Leadership
- Strategic Planning
Timeline
PA
Amazon
07.2018 - Current
Manager
SUBWAY®Restaurants
01.2015 - 07.2018
Environmental Science
Green River Community College
General Studies
West Auburn Senior High School
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