LYSHEANA "Lee" MARTIN
Norfolk,VA
Summary
Seasoned nursing professional with extensive clinical expertise and a strong foundation in patient assessment, emergency care, and medication administration. Committed to optimizing patient care through effective EMR charting, interdisciplinary collaboration, and a focus on quality and efficiency in healthcare delivery. Recognized for reliable and compassionate service, equipped with essential clinical skills to thrive in diverse settings. Prepared to excel in environments where healthcare is paramount, fostering teamwork and adaptability to achieve consistent results.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Urgent Care Nurse
Patient First Urgent Care
01.2025 - Current
- Charge nurse: Triage of patient to stabilize minor, severe and/or traumatic medical conditions in a fast-paced environment. Lead in Codes/ Emergency calls. Partner with the health team; Physicians, Physician Assistants, Nurse Practitioners, Medical Assistants, Lab Techs, Radiology Techs and Front Office staff to collaborate a medically structured approach to address the patient’s condition. Delegation of daily center duties to team members so the clinic will run efficiently and effectively.
- Triage: Assessing patients' medical conditions and prioritizing care based on urgency and need. Monitoring patients' conditions, Labs, Vitals, assessing changes in health condition. Appropriate referral to outside patient care services including emergency room.
- Transfer / Discharge: Activating EMS. Transfer of patients to Emergency Department. Appropriate discharge of patient from center
- Administer Medication/ Treatments: Medication Administration; PO, IM, Sq, IV, Topical. IV placement. Treatments as instructed by physicians /physician assistants
- Laboratory: Perform Phlebotomy, IV insertion and Labs as ordered. Covid, Flu, Strep, Culture and Genital Swab preparations
- Documentation: Maintaining accurate medical records of assessments, interventions, and patient responses. Completion of DoT, Employer, School, Athletic, Worker’s Compensation and FMLA Physicals
- Administration: Telephone Triage/ Call nurse in clinic, follow up/ condition update, Entering and Implementing Physician Orders, Send Prescriptions, Liaison between Pharmacy, Patient and Providers
- Compliance with State Regulations, Guidelines and Protocol: Following facility and OSHA / JACHO safety rules, HIPPA, Patient’s Rights
- Cultural Competency: Respect to diversity and varied cultural backgrounds, religious/spiritual values, disabilities, gender identities in patient populations
Staff LPN
MAXIM HEALTH CARE
04.2022 - Current
- Behavioral Nurse responsible for Nursing care and medication management in Adult Rehabilitation and Recovery Facility for Drug and Alcohol Addiction
- Nursing process for Admissions, Discharges and Hospital Transfers
- Communication, documentation, follow up, education to patient/ caregiver.
- Deliver medications via oral, g-tube, intramuscular, intravascular route, topical, rectal, vaginal etc., routes and monitor to access responses. Wound care and Treatments.
- Oversight of Behavior Health Therapist (BHT).
- Monitor and communicate patients' conditions and reported changes or status in physical ability, appearance, and behavior for treatment or referrals.
- Worked with multidisciplinary team to carry out successful treatment plans for acute and chronic conditions.
Emergency Department Nurse
Sentara Leigh Hospital
10.2023 - 12.2024
- Triage: Assessing patients' conditions and prioritizing care based on urgency and need
- Collaboration: Partner with the health team to stabilize patients with severe, traumatic and/ or minor medical conditions in a fast-paced environment
- Administer Medication/ Treatments: Medication Administration and Treatments as instructed by physicians / physician assistants.
- Laboratory: Perform phlebotomy and Labs as required. IV insertion as ordered.
- Monitoring/Assess: Monitoring patients' conditions, Labs, Vitals, Assessing for changes in health condition
- Documentation: Maintaining accurate medical records of assessments, interventions, and patient responses
- Transfer / Discharge: Transfer of patients from ER to floor or to another hospital for different level of care. Appropriate discharge of patient.
- Compliance with Hospital Regulations, Guidelines and Protocol: Following facility and OSHA / JACHO safety rules, HIPPA, Patient’s Rights
- Cultural Competency: Awareness and Respect to varied minorities, cultural backgrounds, religious/spiritual values, disabilities, gender identities and diversity in the patient populace
Licensed Utilization Management Nurse
ELEVANCE HEALTH/ ANTHEM
12.2022 - 10.2023
- Medical necessity reviews/ preauthorize services per Medicare/ Medicaid / State Guidelines for outpatient and inpatient services, Out of Network, DME, Outpatient/ Inpatient Therapies and Home Health
- Document all pre-certifications and authorization requests encounters.
- Benefit verification process and precertification of all managed care patients.
- Utilize applications of Medicare/ Medicaid criteria or other company designated criteria.
- Adherence to all company and state policies, accreditation standards and regulatory guidelines.
- Participate in quality Improvement processes. Utilize applicable IT systems such as Genysis /Facets / ACMP /Macess.
- Referral of provider requests to medical director when medical necessity of services needs secondary or peer to peer review. Act as a liaison between members, providers, provider representatives, and medical directors.
- Out of Network Redirection of members/ providers to contracted physicians, facilities, and healthcare service providers.
- Identify members that would benefit from case management.
- Responsible for care management by assessing, developing, implementing, coordinating, monitoring, and evaluating care plans to ensure the highest quality of health. Act as clinical resource to other utilization reviewers and internal departments
LPN/ Clinical Research Coordinator/ Unblinded Pharmacy Coordinator
MEDIX HEALTH CARE
04.2022 - 12.2022
- Clinical Research Coordinator in Phase I-IV clinical trials of Human Subjects
- Responsible for Recording and monitoring documentation of all information pertaining to enrolled Adult and Adolescent Subjects
- Following Standard of Practice (SOP) of Clinical Research and Adherence to Protocol for each Trial/ Study and operating according to Good Clinical Practice (GCP) regarding all processes of each study
- Consenting and enrolling Subjects according to GCP.
- Communication, documentation, follow up, and education of Subjects according to protocol and maintaining source documentation.
- Training Subjects to use Diary/ eDiary to upload data.
- Monitor and Communicate any Adverse Events, Serious Adverse Events, or Protocol Deviations and document and report to Principal Investigator within a timely manner for Monitor and/ or Board review
- Unblinded Pharmacy Coordinator responsible for maintaining concealment of Investigational Product (IP) for various studies.
- Preparation of IP or investigational drug cohorts according to each Study Protocol
- Administration of IP/ Drugs to Subjects
- Randomization, Documentation and Reconciliation of IP/ Drugs per Interactive Response Technology system (IRT)/Interactive Web Response Systems (IWRS)
Homecare Staff LPN
ATLANTIC HOMECARE SERVICES
01.2019 - 12.2022
- Staff Nurse for Homecare Services
- Responsible for skilled nursing care of adult and pediatric patients in the home environment
- Documentation, follow up, education of patients and caregivers.
- Deliver medications via oral, g-tube, and intramuscular injections, monitoring responses to address new concerns.
- Identify patient care requirements by establishing personal rapport with patients and families
- Adherence of government guidance and company policy and procedure.
- Monitor and communicate patients' condition and report changes in status, physical ability, appearance, and behavior to discuss treatment and achieve optimal outcomes
- Work with multidisciplinary teams to carry out successful treatment plans for acute and chronic conditions.
Traveler/ Staff LPN
SUPPLEMENTAL HEALTH CARE
08.2021 - 03.2022
- Floor Nurse SNP Patriots Colony Williamsburg
- Responsible for Rehabilitation, Skilled nursing, Long Term Care and Memory Unit of Adult patients
- Communication, documentation, follow up, education to patient/ caregiver.
- Nursing process for Admissions, Discharges and Hospital Transfers
- Deliver medications via oral, g-tube, intramuscular, intravascular route, topical, rectal, vaginal etc., routes and monitor to access response
- Wound care and Treatments
- Monitor and communicate patients' conditions and report changes or status in physical ability, appearance, and behavior for treatment or referrals
- Worked with multidisciplinary team to carry out successful treatment plans for acute and chronic conditions.
Traveler / Staff LPN
SUPPLEMENTAL HEALTH CARE
01.2021 - 08.2021
- Floor Nurse INOVA Fairfax Hospital/ Schar Institute
- Responsible for Surgeons daily Patient Schedule
- Responsible for Pre-op, post-op patients in Breast Care and Oncology Surgery Center
- Chart Preparation for Patient visits
- Communication, Documentation, follow up, education to breast care patient/ caregiver.
- Office Procedures: Breast Biopsies, Hematoma/ Cyst Aspirations, Ultrasounds
- Post-op Dressing changes, Wound care, Suture Removal
- Monitor and communicate patients' conditions and report changes or status in physical ability, appearance, and behavior for treatment or referrals
- Worked with multidisciplinary team to carry out successful treatment plans for acute and chronic conditions.
Corrections Nurse
WELLPATH / NORFOLK CITY JAIL
08.2020 - 01.2021
- LPN in Correctional Facility responsible for the care of incarcerated patients.
- Assessment of patients, health conditions and progression of acute or chronic disease processes
- Medication administration (Cell Block), Treatments, Clinic Nurse, Wound treatments, Emergency Response, First Aid.
- Booking Nurse responsible for Admission / Intake of patients in corrections system. Health screenings, Vaccinations, TB screening and PPD placement and readings performed.
- Referral to Interdisciplinary Teams for follow up of health conditions or advanced care and treatment. Liaison with providers outside of the correctional facility.
- Maintain Universal Precautions, Airborne and Contact Isolation precautions as needed for infectious patients.
- Maintain medicine, medical supplies and Narcotic supplies and counts.
- Safety and Security measures maintained and limit the use of potentially dangerous instruments /items, Maintain positive, respectful and amiable Interaction with inmates, deputies, and auxiliary staff.
HEIDIS Nurse
VIRGINIA PREMIER HEALTH PLAN/ JUDGE GROUP
01.2020 - 05.2020
- Coordinate requests of medical records either by On-site and /or EMR data collection. Obtains scanned records and uploads them into database.
- Add documents to file records. Create new records to support filing needs. Evaluate source documents to locate information needed for each data entry field.
- Audit provider records to ensure accuracy of clients' demographic information. Plan organize and coordinate data for abstraction activities to conduct medical records reviews.
- Identify and share best practices with other staff as team leaders.
Team Lead Licensed Utilization Review Nurse
ANTHEM/ AMERIGROUP
05.2013 - 05.2019
- Provide medical necessity reviews provider requests by verifying appropriate plan benefits through collecting clinical information required to preauthorize services to include all Medicare outpatient and inpatient services, out of network reviews, Durable medical equipment, outpatient therapies, inpatient admissions.
- Document all pre-certifications and authorization requests encounters.
- Oversaw benefit verification process and precertification of all managed care patients.
- Utilize applications of Medicare/ Medicaid criteria or other company designated criteria.
- Adhere to all company and state policies, accreditation standards and regulatory guidelines.
- Participate in quality Improvement processes.
- Utilize applicable IT systems such as Facets/Compass/Macess.
- Referral of provider requests to medical director when medical necessity of services needs review.
- Acted as liaison between providers, provider representatives, and medical directors.
- Direct members to contract physicians, facilities and healthcare service providers.
- Identify members that would benefit from case management.
- Responsible for care management by assessing, developing, implementing, coordinating, monitoring, and evaluating care plans to ensure the highest quality of health.
- Served as preceptor for new associates Subject Matter Expert (SME) for new hire MEDICARE / MMP training class.
- Act as clinical resource to other utilization reviewers and internal departments.
Care Coordinator/ LPN
AMERIGROUP CORPORATION
11.2011 - 05.2013
- Responsible for medical management and pre-authorization activities, advice, and education of members.
- Document all pre-certifications and authorization requests utilizing appropriate systems and resources.
- Assist with orienting new associates with job training as Subject Matter Expert (SME).
- Act as clinical resource to other internal departments.
- Managed member care ensuring effective, appropriate and coordinated medical, behavioral health and social services.
- Acted as member advocate, seeking and coordinating solutions to member health care needs.
- Adherence to all company and state policies, accreditation standards and regulatory guidelines.
- Utilization / application of Medicare/ Medicaid criteria or other company designated criteria.
- Maximize preventative care utilization to reduce hospital burden and help eliminate readmission.
- Liaison and main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Private Duty Licensed Practical Nurse
VISION'S COMMUNITY SERVICE
05.2009 - 11.2011
- Assist patients with completion of day-to-day tasks, including ADLs/ IADLs.
- Provide direct patient care to residents experiencing medical emergencies after hours.
- Serve as liaison between case management, client, caregivers and other healthcare providers.
- Delivered oral medications, intramuscular injections and IV fluids to mitigate or resolve patient symptoms.
- Response to patient requests with appropriate clinical and personal assistance.
- Assessments of patients' temperature, pulse and blood pressure and recorded in electronic medical records.
Staff Nurse
AROUND THE CLOCK HEALTHCARE, ATC
02.1999 - 09.2011
- Supervised patient care in 35-60 bed retirement facility responsible for delegation of duties and cared provided by CNA/PCAs on staff.
- Monitored patients' conditions and reported changes in physical ability, appearance and behavior to discuss treatment with physicians.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Applied interpersonal communication skills to comfort and counsel patients and families throughout care process.
Licensed Practical Nurse
SENTARA OPTIMA HEALTH & PREVENTION
06.2005 - 10.2009
- Functioned as Health Prevention Nurse for Community Health and Prevention Services.
- Assist with improving the health and wellness of targeted community groups by conducting health risk identification and following up with primary prevention activities.
- Facilitate effective interventions related to cholesterol, diabetes, hypertension, cancer, and related health issues.
- Influence on both individual and population at large with health and wellness by working with smoking cessation, adult immunizations, heart health, cancer prevention and detection, and wellness programs.
- Responsibilities included communication, documentation, feedback, follow up, appropriate referral, and education of targeted groups or individuals as identified through screenings for each program.
Licensed Practical Nurse
VA DEPARTMENT OF HUMAN SERVICES ICF
04.2006 - 09.2009
- LPN staff in Intermediate Care Facility. Multibed facility provides skilled homecare and access to community services to individuals with intellectual and developmental disabilities.
- Perform nursing tasks according to physician orders while utilizing knowledge and skills to carry out nursing process.
- Complete nursing assessments and triage based on biological, psycho-social, pharmacological, physical, and developmental abilities ensuring to follow healthcare objectives listed on client's Individual Program Plan (IPP).
- Developed and maintained collaborative relationships with clients, staff and members of the Interdisciplinary Team (IDT).
- Provide oversight, guidance, and instruction to non-licensed staff to ensure health and safety of clients, staff, and environment with ongoing education and training provided to staff.
- Provide Emergency Medical treatment.
- Complete Comprehensive Quarterly and Monthly Assessments and Annual IPP Reviews of health care services including development and updating Nursing Care Plans.
- Utilize effective oral and written communication.
Triage Nurse
SENTARA OPTIMA AFTER HOURS ON CALL
05.2004 - 06.2005
- Responsible for telephone triage of members in various medical situations.
- Authorization to visit to Emergency Room in life–threatening emergency.
- Counsel / Assess patients via telephone according to established guidelines and protocols, advising on provider-established care plans.
- Obtain case history and triage information to determine appropriate avenue for care.
- Recommend appropriate disposition to acting physicians based on assessment.
- Perform additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
- Perform triage on all incoming patients and determined severity of injuries and illnesses.
- Train new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Provide skilled, timely and appropriate emergency response to critically ill patients.
Staff LPN
SENTARA NORFOLK GENERAL HOSPITAL
06.2004 - 02.2005
- LPN on Medical / Surgical Floor responsible for care of Post-operative Preoperative patients, Trauma overflow and new Bariatric patients.
- Provide direct bedside nursing care to pre- and post-surgery patients.
- Assessment of patient condition, monitor vital signs and report adverse reactions to medications in a timely manner.
- Implementation of nurse care and treatments according to care plan and orders.
- Collaborate on discharge planning with the healthcare team.
- Prepare, administer and data entry for prescribed medications wound care, Foley care/insertion, IV insertion and care. EMR documentation, medical charts, and health records. Admissions and Admission Database, Discharge, Head to Toe Assessments, Nutritional Screening/ Monitoring, Pre-Op.
- Adjust specialized medical equipment as needed, as well as interpret and record measurements.
- Educate patients and their families on surgical procedures and post-surgery care. Adhere to best nursing practices, standards, and protocol.
Staff LPN
Lake Taylor Transitional Rehab Hospital
07.1998 - 06.2004
- Staff Nurse on Ventilation unit for adult and pediatric floors.
- LPN utilizing the nursing process to provide hands-on nursing care and achieve quality outcomes for patients seeking rehabilitation from cardiac arrest, strokes and medical debility
- Provide direction and supervision of ancillary nursing personnel, demonstrate professional judgment, critical thinking for problem solving, time-management and delegation as appropriate.
- Coordinate nursing care activities in collaboration with other members of the interdisciplinary rehabilitation team to facilitate achievement of overall facility mission and goals.
- Coordinate a holistic approach to meeting patient's medical, vocational, educational, and environmental needs.
- Demonstrate effective oral and written communication skills to develop a rapport with patients, their families, and health team members and to ensure the fulfilment of requirements for legal documentation and reimbursement.
- Act as a resource and preceptor for nursing staff and students
Education
Diploma - License Practical Nursing
Central School of Practical Nursing Norfolk
Norfolk, VA06.1998
Certificate - Esthetician
The Chrysm Institute of Esthetics
Virginia Beach, VA06.2011
Skills
- ACLS and PALS certification
- COVID-19 Screening/ Vaccinations
- IV insertion and IV Medication Therapy
- Skilled in Microsoft Outlook, Word, Excel, and Publisher
- EMR, Electronic Medical Records: API, EPIC, Facets, Compass, MACESS, ConnectCare Link, Inovalon/Cisco (QSHR), Omnicell / Pyxis,
- Microsoft Outlook, Microsoft Teams, Schedule 360
- Center for Medicaid/ Medicare Guidelines in InterQual/ Aetna/ Milliman/ Carelon Criterion
- Data and Accessibility Software: Cisco AnyConnect, Avaya, Duo Mobile, Novell/ Citrix Nurse Call Systems
- Clinical Research Software: IRT/ IWRS: iMedidata, Axium Fusion, Iqvia, Exostar, SIP Trial Manager, Impala
- Call Center Support for Medicaid/ Medicare Members and Providers
Certification
- Licensed Practical Nurse - 1998-Current
- ACLS
- PALS
Timeline
Urgent Care Nurse
Patient First Urgent Care
01.2025 - Current
Emergency Department Nurse
Sentara Leigh Hospital
10.2023 - 12.2024
Licensed Utilization Management Nurse
ELEVANCE HEALTH/ ANTHEM
12.2022 - 10.2023
Staff LPN
MAXIM HEALTH CARE
04.2022 - Current
LPN/ Clinical Research Coordinator/ Unblinded Pharmacy Coordinator
MEDIX HEALTH CARE
04.2022 - 12.2022
Traveler/ Staff LPN
SUPPLEMENTAL HEALTH CARE
08.2021 - 03.2022
Traveler / Staff LPN
SUPPLEMENTAL HEALTH CARE
01.2021 - 08.2021
Corrections Nurse
WELLPATH / NORFOLK CITY JAIL
08.2020 - 01.2021
HEIDIS Nurse
VIRGINIA PREMIER HEALTH PLAN/ JUDGE GROUP
01.2020 - 05.2020
Homecare Staff LPN
ATLANTIC HOMECARE SERVICES
01.2019 - 12.2022
Team Lead Licensed Utilization Review Nurse
ANTHEM/ AMERIGROUP
05.2013 - 05.2019
Care Coordinator/ LPN
AMERIGROUP CORPORATION
11.2011 - 05.2013
Private Duty Licensed Practical Nurse
VISION'S COMMUNITY SERVICE
05.2009 - 11.2011
Licensed Practical Nurse
VA DEPARTMENT OF HUMAN SERVICES ICF
04.2006 - 09.2009
Licensed Practical Nurse
SENTARA OPTIMA HEALTH & PREVENTION
06.2005 - 10.2009
Staff LPN
SENTARA NORFOLK GENERAL HOSPITAL
06.2004 - 02.2005
Triage Nurse
SENTARA OPTIMA AFTER HOURS ON CALL
05.2004 - 06.2005
Staff Nurse
AROUND THE CLOCK HEALTHCARE, ATC
02.1999 - 09.2011
Staff LPN
Lake Taylor Transitional Rehab Hospital
07.1998 - 06.2004
Certificate - Esthetician
The Chrysm Institute of Esthetics
Diploma - License Practical Nursing
Central School of Practical Nursing Norfolk
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