LYSHON MADISON
ATLANTA,GA
Summary
Dedicated and technically skilled professional with a versatile administrative support skill set developed through experience as Fiducairy Clerk, Correctional Officer, Control Room Officer, Property Manager, and a Store Manager.
Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction.
Offer advance computer skills in MS Office Suite and other applications/systems.
Overview
8
8
years of professional experience
Work History
Fiduciary Clerk
Trinity Services Group Inc.
Atlanta, GA
01.2018 - Current
- Responsible for the completion of assigned accounting and operational tasks and designed to meet the specialized needs of the client.
- Identifies accounting discrepancies concerning the day-to-day Fiduciary operations.
- Researches and solves accounting discrepancies
- Makes adjustments to accounts as need.
- Works closely with internal teams and clients to ensure customer satisfaction.
- Copy, log and scan supporting documentation and place all information in client files.
- Performs all other related assignments requested by management.
Front End Supervior
KROGER
Atlanta, GA
10.2017 - 01.2018
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Worked with the management team to implement the proper division of responsibilities.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Trained team members in successful strategies for meeting operational and sales targets.
- Collected deposits, fees and payments, processed all financial data and gave receipts and change to customers.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Frozen Dairy Associate
Walmart
Atlanta, GA
04.2014 - 09.2017
- Unloaded trailers, received merchandise, verified orders and broke down produce loads.
- Maintained count of inventory levels at all times to maintain records of store goods.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Education
Diploma - Medical Insurance Billing & Coding
Gwinnett College - Sandy Springs
Atlanta, GA2022
Bachelors - Business Administration And Project Management
City College - Fort Lauderdale
Gainesville, Fl2011
Associate - Billing & Coding Medical Administration
City College - Fort Lauderdale
Gainesville, FL2009
Law Enforcement - Hostage Negoations
Lake City Community College
Lake City, FL2007
Law Enforcement - Basic Recruit
Lake City Community College
Lake City, FL2006
Skills
- Excellent Customer Service Skills
- Dedicated Team Player Strong Problem solver
- Data management
- Powerful negotiator
- Budgeting and finance
- Project Management
- Case management
- Account management
- Billing oversight
- Charting and clinical documentation
- Computer proficiency
- Written and verbal communication
- Medical terminology understanding
- Medical records management
- Medical billing and coding
- Records management
Timeline
Fiduciary Clerk
Trinity Services Group Inc.
01.2018 - Current
Front End Supervior
KROGER
10.2017 - 01.2018
Frozen Dairy Associate
Walmart
04.2014 - 09.2017
Diploma - Medical Insurance Billing & Coding
Gwinnett College - Sandy Springs
Bachelors - Business Administration And Project Management
City College - Fort Lauderdale
Associate - Billing & Coding Medical Administration
City College - Fort Lauderdale
Law Enforcement - Hostage Negoations
Lake City Community College
Law Enforcement - Basic Recruit
Lake City Community College
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