Lysle Louden
Wesley Chapel,FL
Summary
- Experienced Network Engineer specializing in Cisco Meraki systems, dedicated to optimizing network performance and ensuring seamless connectivity. Proficient in designing, implementing, and troubleshooting complex network infrastructures. Skilled in analyzing network requirements, identifying areas for improvement, and implementing innovative solutions to enhance overall efficiency. Adept at collaborating with cross-functional teams and providing technical support to ensure uninterrupted network operations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Network Engineer
TeamLogic IT
06.2022 - Current
- Design and implement networks for clients ranging from small family businesses to large corporations
- Design and implement security solutions for clients
- Lead teams of engineers into installations and projects
- Take responsibility for support requests and resolve or delegate for expedient resolution
- Create knowledge bases and SOPs for undocumented processes and resolutions
- Work with industry vendors to complete required goals, tasks and deadlines
- Administer Microsoft 365 and Azure Active Directory for multiple clients
- Pursue certifications to become more proficient with TeamLogic IT's tech stack
- Travel to different cities and states within the US to complete surveys, installations, upgrades and other MSP related tasks
- During my time at TeamLogic IT, I worked with several different technologies and implemented solutions successfully to customers with a consistent success rate and a customer service oriented attitude
- I worked to become a Cisco Meraki Solutions Specialist
- I spent a great deal of time in data centers and server/network rooms troubleshooting pre-existing or post-support related issues with a very high rate of resolution
Network Engineer
Yuma Solutions, Inc.
02.2019 - 05.2022
- Company Overview: Yuma Solutions is a Multiple Services Provider
- I work with a team of engineers and technicians to provide remote and on-site support for a multitude of law firms, wealth management firms, mid-size companies and political campaigns over several offices nation wide
- Top to bottom installation of network devices for new clients
- Creation and administration of Microsoft 365 tenants
- Monitor and maintain Windows servers on client domains
- Onboarding/offboarding of users in Microsoft 365 and on premises AD
- Inventory management for client devices including end user devices
- Active monitoring and maintenance of client network devices
- Network Security administration and compliance enforcement
- Work as dedicated IT staff at client offices for periods of time
- Communicate with external support for proprietary hardware and software issues outside of our scope
- Work with client leadership to design and implement network and software solutions outside of our scope
- Hardware and software primarily used: Microsoft 365 Administrative portal, Microsoft 365 Office Suite, Sonic Wall TZ series devices, UniFi switches and APs, Microsoft Surface Devices, Zscaler, Barracuda Cloud Control, Duo Mobile Security, Manage Engine, ConnectWise Control
IT Operations Analyst
Bloomin' Brands
08.2017 - 11.2018
- Monitor internal work flows using Informatica software suite to ensure successful completion of several internal processes
- Ensure successful collection of Financial data from the POS system to internal databases using PUMA as well as different scripts
- Use Solar Winds software to monitor internal databases, Manage internal Network nodes and connections and use preventative maintenance to resolve application and service issues before they become incidents
- Integrate Orion Solar Winds with ServiceNow ticketing system to create a highly efficient, mostly automated incident queues
- Use Bomgar to remotely connect to nodes on the POS system to investigate and troubleshoot service issues
- Software used for position: Orion Solar Winds Software, ServiceNow IT Service Management, Informatica Monitor and Manager, Bomgar Remote Support Software, Office 365 (Outlook, Excel, Teams etc.)
Network Analyst
Bloomin' Brands, Inc.
05.2016 - 08.2017
- Monitor and correct actions of technicians connecting network devices on-site at restaurants owned by Blooming Brands Inc.I.E
- Ensure specific devices are connected to predetermined ports on Cisco switches and routers
- Ensure correct configuration of ports for each device according to a switch map
- Conduct testing to ensure all devices are functional
- Conduct pre/post tests to verify accountability of each device on the network
- Configure Cisco Air access points in the Cisco Wireless LAN Controller GUI
- Accomplishments: Upgrade existing Cisco stack in each restaurant to implement Meraki APs as well as Cisco Air APs
- Reconfigure switches and routers according to a more standardized network map to ensure uniformity and allow for more efficient troubleshooting
Network Engineer
Ronco Communications & Electronics
03.2015 - 04.2016
- Upgrade, configure, install and maintain network devices for different types of clientele including: Schools, Hospitals, Retail stores, Office buildings, Stadiums
- Conduct research to learn and implement different types of network devices such as: Wireless Access Points, Switches, Routers, IP phones, Firewalls, Load balancing
- Worked with many different proprietary devices, firmware and software including Cisco, Cisco Nexus (5K & 7K) Avaya, Juniper, Extreme, Aerohive, Xirrus, Aruba, F5 security and load balancing
- Accomplishments: Standardized processes for conducting site surveys to increase efficiency and decrease the potential for errors
- Replaced the entire wireless network for Hillsborough Community College with Aerohive Networks devices (Cloud managed switches and APs)
- Upgraded the Florida Department of Transportation's intranetwork from Cisco Catalyst (ethernet only) to a Cisco Nexus environment, enabling the use of fiber to increase efficiency
- Assisted in the migration from Cisco ACE/Juniper VPN setup to an F5 LTM/Juniper VPN setup for Sun City Center Community Association Information Center
Service Technician
Bright House Networks
02.2013 - 05.2014
- Responsible for service calls around various areas of Tampa
- Install, connect, and configure cable, internet, and telephone service in residential homes
- Repair/replace different pieces on the Bright House cable system to ensure correct signal integrity
Data Systems Technician/Supervisor
United States Marine Corps
07.2006 - 07.2011
- Responsible for the installation, configuration, and management of data network systems in both a standalone and client-server environment
- Install, configure, and maintain network services, both hardware and software
- Plan and execute the integration of multiple information systems in a network environment
- Evaluate and resolve customer information system problems, and conduct required hardware upgrades and repair to maintain mission capability
Education
Emergency Medical Technician certification - Medical
Hillsborough Community College
Tampa, FL12.2012
Tactical Data Network Operators course -
Marine Corps Communications and Electronics School
29 Palms, CA03.2007
High School Diploma -
Freedom High School
Tampa, FL12.2006
Skills
- Communication skills
- Firewall management
- Intrusion mitigation
- Wireless network design
- Routing protocols expertise
- Data center networking
- Network architecture design
- Quality of service management
- Network scaling
- Vendor relationship management
- Unified communications integration
- Software-defined networking
- Network security implementation
- Disaster recovery planning
- Data center architecture
- Cloud networking solutions
- Load balancing strategies
- Network automation tools
- WAN optimization techniques
- VoIP infrastructure deployment
- Performance monitoring and analysis
- SD-wAN implementation
- Internet protocol suite (TPC/IP)
- Virtualization technologies proficiency
- DNS and DHCP administration
- Strong troubleshooting skills
- Microsoft office proficiency
- Hardware installation
- Information security technology
- User credential management
- Security architecture and technologies
Certification
Cisco Meraki Solutions Specialist, 06/01/23, 06/30/26, Earner of Cisco Meraki Solutions Specialist have demonstrated knowledge and competencies around the Meraki cloud managed networking solutions. This includes implementation, deployment, management and troubleshooting of networks that are Meraki centric, or mixed deployments.
Military Service
United States Marine Corps, United States, Corporal, 07/01/06, 07/31/11, Rifleman/Tactical Data Systems operator
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Senior Network Engineer
TeamLogic IT
06.2022 - Current
Network Engineer
Yuma Solutions, Inc.
02.2019 - 05.2022
IT Operations Analyst
Bloomin' Brands
08.2017 - 11.2018
Network Analyst
Bloomin' Brands, Inc.
05.2016 - 08.2017
Network Engineer
Ronco Communications & Electronics
03.2015 - 04.2016
Service Technician
Bright House Networks
02.2013 - 05.2014
Data Systems Technician/Supervisor
United States Marine Corps
07.2006 - 07.2011
Emergency Medical Technician certification - Medical
Hillsborough Community College
Tactical Data Network Operators course -
Marine Corps Communications and Electronics School
High School Diploma -
Freedom High School
Similar Profiles
Moumita BanerjeeMoumita Banerjee
HR Manager & Lead Talent Acquisition at TeamLogic ITHR Manager & Lead Talent Acquisition at TeamLogic IT
Cheryl LedgerwoodCheryl Ledgerwood
Franchise Support Specialist at TeamLogic ITFranchise Support Specialist at TeamLogic IT
Pasha CyrusPasha Cyrus
System Engineer at TeamLogicSystem Engineer at TeamLogic