Summary
Overview
Work History
Education
Skills
Timeline

Lysondra Weber

Wellfleet,NE

Summary

Dynamic professional with a strong work ethic and proven customer service skills honed at Casey's General Stores Inc. Recognized for maintaining cash accuracy and fostering customer relationships, while effectively managing inventory and training staff. Adept at cash management and committed to enhancing customer satisfaction through proactive communication and collaboration.

Overview

13
13
years of professional experience

Work History

Cashier

The Station Restaurant
01.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Demonstrated meticulous attention to detail in keeping the cash drawer balanced.

Cook

Azril Health
02.2022 - 07.2023
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Communicated closely with servers to fully understand special orders for customers.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Trained new kitchen staff, ensuring they met restaurant's high standards.

Store Manager

Caseys General Stores Inc
10.2018 - 07.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.

Cashier

Loves Travel Stop
11.2013 - 03.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Mail Handler

USPS
10.2012 - 11.2013
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained a clean and organized workspace to facilitate efficient mail handling processes.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
  • Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
  • Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
  • Utilized automated equipment for faster sorting, reducing manual labor requirements and increasing accuracy rates.

Education

High School Diploma -

Shelby Public School, Shelby, NE
05.2005

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash management
  • Cash register systems
  • Payment processing

Timeline

Cashier - The Station Restaurant
01.2024 - Current
Cook - Azril Health
02.2022 - 07.2023
Store Manager - Caseys General Stores Inc
10.2018 - 07.2021
Cashier - Loves Travel Stop
11.2013 - 03.2015
Mail Handler - USPS
10.2012 - 11.2013
Shelby Public School - High School Diploma,
Lysondra Weber