Summary
Overview
Work History
Education
Skills
Timeline
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Lyssa Arzola

Refugio,TX

Summary

Dynamic professional with extensive experience excelling in project management and customer service. Proven track record in effective multitasking. Proficient in MS Office, ensuring accurate and seamless office operations. Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Event management professional, skilled in orchestrating memorable events. Adept at coordinating with vendors, managing logistics, and maintaining timelines. Known for exceptional team collaboration, adaptability, and achieving results. Proficient in event planning, budgeting, and client relations.

Overview

10
10
years of professional experience

Work History

Paralegal/Office Manager

Bethune Enright, PLLC
07.2019 - 01.2025
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Edited and proofread legal documents to verify accuracy.
  • Liaised with other paralegals and legal staff to complete common tasks on schedule.
  • Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
  • Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Prepared legal briefs, motions, and pleadings.
  • Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.

Production Data Analyst

Pioneer Natural Resources
08.2018 - 07.2019
  • Streamlined data collection methods for more efficient analysis and reporting.
  • Reduced discrepancies in production data through rigorous validation processes, enhancing overall reliability of reports generated from the system.
  • Collaborated with cross-functional teams to ensure alignment of data analysis with business objectives.
  • Identified trends and patterns in production data, driving process improvements and cost savings initiatives.
  • Conducted root cause analyses to address production issues, leading to timely resolutions and minimized downtime.
  • Developed custom reports, enabling management to make informed decisions based on accurate data.
  • Conducted regular audits of the production database to maintain its integrity and accuracy over time.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Used statistical methods to analyze data and generate useful business reports.
  • Analyzed data to identify root causes of problems and recommend corrective actions.

Manager/Wedding Coordinator

Mansion by the Sea
05.2015 - 08.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Ensured timely execution of all wedding day tasks, facilitating smooth transitions between ceremony components.
  • Accomplished multiple tasks within established timeframes.
  • Oversaw setup and breakdown of wedding decorations and supplies.
  • Designed detailed timelines for each wedding event, ensuring clear expectations were set and met by all parties involved.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and adhered to timelines to keep ceremony and reception running smoothly.
  • Collaborated with bridal couple to achieve expectations and vision for wedding.
  • Handled customer service inquiries and complaints and immediately resolved issues to guest satisfaction.
  • Worked closely with clients to develop personalized wedding plan that fit within budget.
  • Collaborated with clients to create personalized and memorable wedding experiences tailored to their preferences.
  • Utilized advanced organizational skills to manage multiple weddings simultaneously while maintaining high-quality results.
  • Improved marketing to attract new customers and promote business.

Education

Certification - Business Administration And Management

Southern Careers Institute
TX
05-2009

Woodsboro High School
Woodsboro, TX
05-2007

Skills

  • Proficient in MS office
  • Event planning
  • File and records management
  • Project management
  • Office administration
  • Notary public
  • Administrative support
  • Effective multitasking
  • Attention to detail
  • Critical thinking
  • Customer service
  • Workload management

Timeline

Paralegal/Office Manager

Bethune Enright, PLLC
07.2019 - 01.2025

Production Data Analyst

Pioneer Natural Resources
08.2018 - 07.2019

Manager/Wedding Coordinator

Mansion by the Sea
05.2015 - 08.2018

Certification - Business Administration And Management

Southern Careers Institute

Woodsboro High School

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Lyssa Arzola