Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

LYTZI REYES

Houston

Summary

Dynamic Fulfillment Manager at Cassini USA with proven expertise in employee development and strategic planning. Successfully enhanced team performance through tailored training modules and effective communication. Recognized for exceptional multitasking and problem-solving skills, driving operational efficiency and fostering a positive work environment. Committed to achieving departmental goals and delivering outstanding customer service.

Overview

7
7
years of professional experience

Work History

Fulfillment Manager

Cassini USA
Houston
09.2022 - 03.2025
  • Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
  • Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
  • Communicated plans and actions to meet departmental goals.
  • Collaborated with staff to develop and carry out processes, resulting in improved performance.
  • Defined and coordinated team goals and objectives to drive success.
  • Developed training modules and documentation to train staff.

Host/Board runner

Pappadeaux Seafood Kitchen
Houston
03.2018 - 06.2020
  • Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously.
  • Supported servers and bussers through high-volume shifts with food running and table clearing.
  • Conversed with members and guests in outgoing and friendly manner.
  • Trained new staff members on proper hosting etiquette and procedures.
  • Demonstrated strong problem-solving skills while managing seating arrangements and resolving guest complaints.

Hospitality Team Member

Embassy suites by Hilton
Houston
08.2018 - 05.2019
  • Demonstrated ability to work in a fast-paced environment while maintaining accuracy and efficiency.
  • Provided exceptional customer service to guests, resolving any issues quickly and efficiently.
  • Developed strong communication skills through interacting with guests on a daily basis.
  • Performed housekeeping duties such as cleaning rooms, laundry services, stocking supplies.

Education

High School Diploma -

YES Prep Northbrook High school
Houston, Texas
05.2019

Skills

  • Performance Evaluations
  • Inventory management
  • Employee Development
  • Sales management
  • Organizational Skills
  • Customer Service
  • Multitasking
  • Strategic Planning
  • Scheduling and Coordinating
  • Self Motivation
  • Relationship Building
  • Team leadership
  • Problem-Solving
  • Adaptability
  • Team Collaborations
  • Positive Attitude
  • Active Listening
  • Staff Training
  • Time Management
  • Hospitality
  • Logistics integrations

References

Casey Waldrop, Cassini USA, Manager, (520) 474-8630, Casey@cassiniusa.com

Joshua Redd, Cassini USA, Supervisor, (248) 470-8251, Redd@cassiniusa.com

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Fulfillment Manager

Cassini USA
09.2022 - 03.2025

Hospitality Team Member

Embassy suites by Hilton
08.2018 - 05.2019

Host/Board runner

Pappadeaux Seafood Kitchen
03.2018 - 06.2020

High School Diploma -

YES Prep Northbrook High school

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LYTZI REYES