
Healthcare compliance and quality assurance professional with 6+ years of experience in regulatory audits, compliance monitoring, risk identification, and corrective action support within Medicaid and Medicare environments. Proven ability to conduct complex audits, analyze compliance risks, prepare leadership reports, and collaborate cross-functionally to ensure adherence to federal, state, and organizational requirements. Strong background in healthcare operations, data analysis, and process improvement.
Implement and support healthcare compliance and quality assurance initiatives aligned with federal, state, and contractual regulatory requirements
Conduct routine and complex audits to identify compliance risks, operational gaps, and regulatory exceptions
Develop audit methodologies, analyze large datasets, and document findings to support compliance investigations and risks assessments
Prepare audits reports, dashboards, and compliance metrics for leadership
Partner with enrollment, operations, and leadership teams to integrate compliance standards into daily workflows
Track, monitor, and follow up on corrective action plans to ensure timely and effective remediation
Maintain working knowledge of Medicaid, Medicare, CMS, and state healthcare regulations
Respond to internal and external compliance inquiries in a timely and professional manner
Coordinated patient access services in compliance with payer, Medicare, and Medicaid requirements
Obtained and verified insurance authorizations to support regulatory and billing compliance
Maintained accurate documentation supporting audits, billing reviews, and regulatory inquiries
Collaborated with physicians, nurses, and clinical teams to ensure compliant scheduling and patient flow
Ensured adherence to HIPPA and patient privacy standards
Maintained accurate electronic health records (EHR) to support clinical, billing, and audit requirements
Verified insurance coverage, eligibility, and patient financial responsibility
Supported compliant documentation practices and patient care workflows
Assisted with billing processes, co-payments, and deductibles
Healthcare compliance
Regulatory Audits & Monitoring
Risk Assessment
Corrective Action Plans (CAPs)
Compliance Investigations
Process Improvement
Data Analysis & Reporting
Leadership & Stakeholder communication
Medicaid & Medicare Regulation
Advanced Excel
EHR systems: EPIC, OPACS, Kaleidoscope
ICD-10 & CPT Coding