Lyudmyla Lebid
Chicago,IL
Summary
Experienced translator, teacher, and Assistant Manager with two decades of expertise in language education and translation services. Proficient in Ukrainian, Russian, German, English, and Arabic (comprehensive understanding of all dialects). Strong ability to build and maintain relationships with clients in diverse industries. Well-versed in up-to-date language learning methodologies, including curriculum development, assessment, and evaluation. Skilled in managing multiple projects simultaneously while meeting deadlines, maintaining confidentiality, and providing exceptional customer service. 21 years of driving experience, underlining reliability and responsibility.
Overview
26
26
years of professional experience
Work History
Front Office Operator
Hilton Hotel
05.2023 - 11.2023
- Worked as a full-time Front Office Operator at Hilton, with a focus on providing exceptional service to hotel guests
- Expertly managed the check-in and checkout process, handling a high volume of guest arrivals and departures
- Demonstrated exceptional customer service skills, receiving positive feedback and maintaining a high satisfaction rate
- Implemented a phone call handling system, resulting in quicker response times and improved guest experiences
- Assisted in training new staff members, ensuring they were well equipped to meet Hilton's service standards
- Maintained a well-organized front desk area, providing a welcoming/professional first impression to arriving guests
- Played a key role in resolving guest issues and complaints promptly, ensuring their comfort and addressing their needs.
Assistant Manager and Translator
Private Enterprise Hassan A.H.
01.2007 - 08.2022
- Facilitated recruitment, smooth arrival, and settlement of international students from Arab countries for higher education in Ukraine, including airport meetings and accommodation arrangements
- Prepared and translated documents for students' registration with local authorities and provided essential translation and support in medical institutions, ensuring their well-being and effective communication with healthcare professionals. Planned cultural and religious events for enhanced student experience
- Developed language courses in Ukrainian, English, and German, emphasizing preparation for further studies, particularly in Germany, and translated academic diplomas and dissertation abstracts, facilitating students' academic achievements and certifications.
Teacher of English, Translator
Poltava State Agrarian Academy
02.1998 - 09.2007
- Taught English courses to undergraduates in diverse fields, developing comprehensive lesson plans and assessments
- Conducted engaging classroom discussions, lectures, and interactive activities
- Provided one-on-one and group instruction, offering tutoring, mentorship, and evaluating student performance
- Conducted research, created educational materials, and integrated language learning into the curriculum
- Acted as an interpreter and translator for academic and administrative purposes, contributing to curriculum development and alignment with academic standards.
Education
Bachelor Degree: Philology, Translator, German, English. -
Open International University of Human Development
Poltava, Ukraine06.2016
Bachelor of Arts - Teaching English As A Second Language (ESL)
Poltava State Pedagogical University
Poltava, Ukraine06.1998
Skills
- Organization and Time Management
- Customer Service
- Multitasking
- Data Entry
- Analytical and Critical Thinking
- Team building
Qualifications
Multilingual (English, Russian, Ukrainian) and proficient in all Arabic dialects., Exceptional customer service skills with a talent for building relationships across diverse industries., Strong organizational skills, handling multiple projects efficiently while meeting deadlines., Exceptional verbal and written communication, with experience in teaching and presenting.
Personal Information
Work Permit: Fully authorized to work in the US, no employer sponsorship required
Timeline
Front Office Operator
Hilton Hotel
05.2023 - 11.2023
Assistant Manager and Translator
Private Enterprise Hassan A.H.
01.2007 - 08.2022
Teacher of English, Translator
Poltava State Agrarian Academy
02.1998 - 09.2007
Bachelor Degree: Philology, Translator, German, English. -
Open International University of Human Development
Bachelor of Arts - Teaching English As A Second Language (ESL)
Poltava State Pedagogical University
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