Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lyvonne Davis

Summary

Senior Processor with extensive experience in managing high volumes of claims and training staff. Expertise in ensuring accuracy, compliance, and efficient conflict resolution. Proactive leader with skills in cross-functional collaboration, mentoring, and supporting managerial duties.

Seasoned processing professional prepared for high-stakes environments requiring precision and efficiency. Proven track record of enhancing workflow processes.

Overview

46
46
years of professional experience
1
1
Certification

Work History

Senior Processor

Sentry Insurance
01.2006 - 12.2022


  • Team Leader and train staff , paying invoices, mentor , handling conflicts and taking over for manager when she is away, and assist manager in other duties
  • Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
  • Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
  • Managed workload and priorities to meet claims processing meet deadlines.
  • Collaborated with cross-functional teams to resolve complex claims issues efficiently and effectively.

Senior Processor

Royal Sun and Alliance
01.2001 - 01.2006
  • Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
  • Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
  • Managed workload and priorities to meet claims processing meet deadlines.
  • Collaborated with cross-functional teams to resolve complex claims issues efficiently and effectively.
  • Team Leader, train new employees, mentor and handle conflicts

Team Leader

Guaranty National Insurance
04.1998 - 01.2001
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Order Room Clerk

Textilease
06.1987 - 05.1997

ordered uniforms for sending out orders

paying invoices

training others on job duties

Weaver

JP Stevens
10.1976 - 07.1986


  • Operated machines
  • Inspected woven cloth to detect weaving defects.

Education

No Degree - Accounting

Wayne Community College
Goldsboro, NC

High School Diploma -

Southern Wayne High School
Dudley NC
06-1975

Skills

  • Workflow Management
  • Teamwork and Collaboration
  • Expert Communication
  • Attention to Detail

Certification

Notary

Intro to insurance

AIC I

AIC II

AIC III

CPR / AED Adult

First Aid

Timeline

Senior Processor

Sentry Insurance
01.2006 - 12.2022

Senior Processor

Royal Sun and Alliance
01.2001 - 01.2006

Team Leader

Guaranty National Insurance
04.1998 - 01.2001

Order Room Clerk

Textilease
06.1987 - 05.1997

Weaver

JP Stevens
10.1976 - 07.1986

No Degree - Accounting

Wayne Community College

High School Diploma -

Southern Wayne High School
Lyvonne Davis