Summary
Overview
Work History
Education
Skills
Timeline
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Lyvonne Turner

Chicago

Summary

Resourceful and detail-oriented professional with a robust background in executive leadership and multicultural team collaboration. Proven track record in driving efficiency through cross-functional partnerships and successful project execution, complemented by strong interpersonal skills. Recognized for adaptability and a proactive approach to challenges, consistently exceeding expectations.

Published author with 9+ years of experience in the pet care industry, known for delivering exceptional executive support and optimizing operations to boost productivity. Demonstrates expertise in managing multiple projects in high-pressure environments, while upholding professionalism. Strong communicator with a talent for engaging diverse audiences, and fostering effective collaboration.

Dynamic professional with exceptional relationship-building skills, and a resourceful, analytical approach that enhances operational efficiency. Demonstrated ability to identify areas for improvement, and implement effective solutions. Adept at fostering collaboration across teams to achieve organizational goals.

Skilled animal behavior specialist with strong communication abilities, and expertise in positive reinforcement techniques. Proven track record in building trust with animals, resulting in effective behavior modification and training outcomes. Committed to enhancing animal welfare and client satisfaction through customized training strategies.

Overview

24
24
years of professional experience

Work History

Trainer and Pet Care Specialist

Hyde Bark
Chicago
02.2016 - Current
  • Acted as lead trainer and pet sitter, completing multiple certifications in pet care.
  • Developed comprehensive handbook detailing employee policies and training procedures.
  • Ensured consistent and effective client interaction.
  • Published detailed guide covering effective dog training practices.

Promotion Manager

Fusion Marketing
Chicago
06.2004 - 08.2017
  • Collaborated with various distinguished clients including the US Army, National Guard, Coca Cola company Kools brand ComEd corporation and Home Depot store.
  • Prepared comprehensive event reports for corporate use in market analysis.
  • Managed a team of 15-20 promoters in various locations across the country.
  • Promoted events via strategic marketing initiatives and outreach efforts.
  • Coordinated the execution of marketing programs to boost brand visibility.

Client Service Coordinator

Medical Management Int.
Chicago
08.2011 - 10.2014
  • Collaborated with hospital Chief of Staff to streamline daily operations.Assisted in surgical procedures, blood tests, and physical checkups.
  • Executed protocol to complete client connections in line with SOPs.
  • Assisted clients with various needs, demonstrating strong customer service skills.
  • Managed client accounts, including billing, payments and scheduling of services.

Manager/Key Holder

Crocs Inc.
Chicago
08.2009 - 04.2011
  • Maintained updated knowledge of products, sales, special deals, and policies.
  • Established innovative customer communication methods that increased satisfaction by 15%.
  • Directed multiple teams to achieve success through consistent motivational engagement.
  • Supervised cashier operations involving purchases, returns, and exchanges.
  • Handled all aspects of incoming and outgoing inventory.
  • Managed store design modifications and executed floor adjustments.

Office Manager

Creative Campus
Tuscaloosa
01.2001 - 01.2009
  • Led team consisting of 20 members.
  • Cultivated a collaborative team environment via enhanced training, communication, and motivation.
  • Provided proactive project support to Associate Provost.
  • Efficiently assessed project requirements and made strategic decisions to drive positive outcomes.
  • Facilitated successful scheduling of important events.
  • Regularly engaged with clients to enhance relations on behalf of Provost.
  • Arranged engaging visual content to facilitate effective communication during various company events.

Education

Bachelor of Arts - Interior Design,Human Enviromental Sciences

The University of Alabama
Tuscaloosa, AL
05-2009

Skills

  • Leadership and oversight
  • Event evaluation and reporting
  • Staff development initiatives
  • Effective project oversight
  • Proficient in client interactions
  • Positive reinforcement training
  • Interdepartmental collaboration
  • Fundraising expertise
  • Client relationship management
  • Training program development
  • Project management

Timeline

Trainer and Pet Care Specialist

Hyde Bark
02.2016 - Current

Client Service Coordinator

Medical Management Int.
08.2011 - 10.2014

Manager/Key Holder

Crocs Inc.
08.2009 - 04.2011

Promotion Manager

Fusion Marketing
06.2004 - 08.2017

Office Manager

Creative Campus
01.2001 - 01.2009

Bachelor of Arts - Interior Design,Human Enviromental Sciences

The University of Alabama