Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Personal Information
Timeline
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M. Alex Mazour

Houston

Summary

Motivated retail manager with a positive attitude and commitment to team-driven sales excellence, looking for an engaging opportunity in Houston

Overview

23
23
years of professional experience
1
1
Certification

Work History

Senior Sales Ambassador

Hublot
Miami-Fort Lauderdale Area
07.2023 - 04.2025
  • Served as a Senior Sales Ambassador for Hublot, specializing in luxury timepieces.
  • Organized and attended high-profile events to enhance brand visibility and client engagement.
  • Stock buying/selection
  • Windows and merchandising implementation
  • Trained team members on product knowledge and customer service excellence, fostering a culture of high performance.
  • Recognized as the Global Top Seller Incentive winner in 2024, showcasing exceptional sales capabilities.
  • Other brands trained to and sold in the scope of my duty: Rolex, Breitling, Bulgari, Tag, Chopard, Tudor as well as high end jewelry products.

Senior Recruiter - Principal

LuxuryRecruiter.com
New York
01.2014 - 02.2022
  • Company Overview: LR was a luxury retail staffing agency
  • Led a team of 7 recruiters specializing in high-end placements for US organizations.
  • Managed candidate search, selection, and executive search processes, ensuring top-tier talent acquisition.
  • Achieved over 200 annual placements, almost doubling billing from $6M to $10.5M in five years.
  • Fostered strong relationships between European maisons and US professionals, enhancing cross-continental recruitment efforts.
  • LR was a luxury retail staffing agency

Digital Manager

Joblux.com
Île-de-France
02.2010 - 01.2014
  • Co-founded Joblux.com, a niche recruitment platform dedicated to the luxury industry.
  • Led a team of 10 in driving digital product sales, including job postings and tailored advertising.
  • Developed strategic partnerships that increased user engagement and membership subscriptions by 30%.
  • Implemented data-driven marketing strategies, resulting in a 25% growth in revenue within the first year.

Fashion Retail Manager

Harrods
London
12.2001 - 12.2009
  • Managed a diverse team of 49 professionals across multiple fashion departments enhancing operational efficiency and sales volume.
  • Spearheaded recruitment and training initiatives, resulting in a 30% increase in team performance and customer satisfaction.
  • Developed a loyal client base through personalized shopping experiences, contributing to a 25% rise in repeat business.
  • Went from 13M to 17M in annual sales

Education

Bachelor's degree - Business Administration and Management, General

Swiss School of Business and Management
06.2001

Skills

  • Store Management
  • Team Management
  • Customer Service Management

Certification

  • Online recruitment specialist
  • Yoga Instructor Certification - Level II
  • Real Estate Broker/Sales Agent

Languages

  • English, Full Professional
  • Spanish, Full Professional
  • French, Native or Bilingual

Personal Information

Title: Golden Goose Store Manager

Timeline

Senior Sales Ambassador

Hublot
07.2023 - 04.2025

Senior Recruiter - Principal

LuxuryRecruiter.com
01.2014 - 02.2022

Digital Manager

Joblux.com
02.2010 - 01.2014

Fashion Retail Manager

Harrods
12.2001 - 12.2009

Bachelor's degree - Business Administration and Management, General

Swiss School of Business and Management
M. Alex Mazour