M. Alex Mazour
Houston
Summary
Motivated retail manager with a positive attitude and commitment to team-driven sales excellence, looking for an engaging opportunity in Houston
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Sales Ambassador
Hublot
Miami-Fort Lauderdale Area
07.2023 - 04.2025
- Served as a Senior Sales Ambassador for Hublot, specializing in luxury timepieces.
- Organized and attended high-profile events to enhance brand visibility and client engagement.
- Stock buying/selection
- Windows and merchandising implementation
- Trained team members on product knowledge and customer service excellence, fostering a culture of high performance.
- Recognized as the Global Top Seller Incentive winner in 2024, showcasing exceptional sales capabilities.
- Other brands trained to and sold in the scope of my duty: Rolex, Breitling, Bulgari, Tag, Chopard, Tudor as well as high end jewelry products.
Senior Recruiter - Principal
LuxuryRecruiter.com
New York
01.2014 - 02.2022
- Company Overview: LR was a luxury retail staffing agency
- Led a team of 7 recruiters specializing in high-end placements for US organizations.
- Managed candidate search, selection, and executive search processes, ensuring top-tier talent acquisition.
- Achieved over 200 annual placements, almost doubling billing from $6M to $10.5M in five years.
- Fostered strong relationships between European maisons and US professionals, enhancing cross-continental recruitment efforts.
- LR was a luxury retail staffing agency
Digital Manager
Joblux.com
Île-de-France
02.2010 - 01.2014
- Co-founded Joblux.com, a niche recruitment platform dedicated to the luxury industry.
- Led a team of 10 in driving digital product sales, including job postings and tailored advertising.
- Developed strategic partnerships that increased user engagement and membership subscriptions by 30%.
- Implemented data-driven marketing strategies, resulting in a 25% growth in revenue within the first year.
Fashion Retail Manager
Harrods
London
12.2001 - 12.2009
- Managed a diverse team of 49 professionals across multiple fashion departments enhancing operational efficiency and sales volume.
- Spearheaded recruitment and training initiatives, resulting in a 30% increase in team performance and customer satisfaction.
- Developed a loyal client base through personalized shopping experiences, contributing to a 25% rise in repeat business.
- Went from 13M to 17M in annual sales
Education
Bachelor's degree - Business Administration and Management, General
Swiss School of Business and Management
06.2001
Skills
- Store Management
- Team Management
- Customer Service Management
Websites
Certification
- Online recruitment specialist
- Yoga Instructor Certification - Level II
- Real Estate Broker/Sales Agent
Languages
- English, Full Professional
- Spanish, Full Professional
- French, Native or Bilingual
Personal Information
Title: Golden Goose Store Manager
Timeline
Senior Sales Ambassador
Hublot
07.2023 - 04.2025
Senior Recruiter - Principal
LuxuryRecruiter.com
01.2014 - 02.2022
Digital Manager
Joblux.com
02.2010 - 01.2014
Fashion Retail Manager
Harrods
12.2001 - 12.2009
Bachelor's degree - Business Administration and Management, General
Swiss School of Business and Management
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