Morgan Bollman
Seattle,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Shipping and Receiving Clerk
Holman Distribution
Spanaway, WA
05.2023 - Current
- Followed applicable regulations to manage shipping documents to ensure accuracy and compliance.
- Operated computers to access information related to shipping activities.
- Worked closely with companies such as FedEx, UPS, and LTL carriers regarding pick-ups and deliveries.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Obtained required documentation to process shipments and support movement.
- Contacted transport companies and suppliers to expedite, trace, or return shipments.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Barista
Starbucks
Federal Way, WA
11.2022 - 05.2023
- Addressed and resolved customer concerns to maintain brand loyalty.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep company equipment operational.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of work environment to ensure quality.
- Maintained calm demeanor during high-volume periods.
- Utilized POS system to receive and process customer payments.
- Memorized official company recipes while maintaining the ability to adjust said recipes to meet customer needs.
Bakery Assistant
Fred Meyer
Kent, WA
03.2021 - 07.2021
- Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
- Provided excellent customer service to foster satisfaction and loyalty.
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
- Worked with guests to understand needs and help each person select optimal products and services.
In-store Shopper
Whole Foods Market Inc
Seattle, WA
08.2020 - 02.2021
- Satisfied customers with quick, accurate service under tight deadlines.
- Suggested comparable products to replace out-of-stock items.
- Assisted teammates with daily tasks during peak periods.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided every customer with comprehensive assistance according to their needs.
Education
High School Diploma -
West Seattle High School
Seattle, WA06.2018
Some College (No Degree) -
George Mason University
Fairfax, VASkills
- Finalizing business transactions using POS systems
- Shipping documentation
- Freight coordination
- Attention to detail
- Calm under pressure
- Speedy and efficient
- Team player
- Problem resolution
Timeline
Shipping and Receiving Clerk
Holman Distribution
05.2023 - Current
Barista
Starbucks
11.2022 - 05.2023
Bakery Assistant
Fred Meyer
03.2021 - 07.2021
In-store Shopper
Whole Foods Market Inc
08.2020 - 02.2021
High School Diploma -
West Seattle High School
Some College (No Degree) -
George Mason University
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