Hi, I’m
Maria Garcia
Restaurant
Chicago,IL
Work History
The Italian village Chicago, IL
Table Busser
09.2023 - 04.2024
Job overview
- Worked well in diverse team settings by partnering with others to complete tasks.
- Assisted in training new bussers on restaurant procedures, table settings, and customer service expectations.
- Upheld high standards of cleanliness throughout the restaurant by periodically checking restrooms for tidiness and stocking necessary supplies.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained extensive knowledge in data entry, analysis and reporting.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Delivered services to customer locations within specific timeframes.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Identified issues, analyzed information and provided solutions to problems.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed strong communication and organizational skills through working on group projects.
- Organized and detail-oriented with a strong work ethic.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized POS system to receive and process food and beverage orders.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Bussed and reset tables to keep dining room and work areas clean.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Cultivated interpersonal skills by building positive relationships with others.
800 N Wells St Basser gril Chicago, IL
Egg Harbor cafe Basser
10.2022 - 10.2023
Job overview
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Increased sales by upselling appetizers, desserts, and specialty beverages.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Successfully maintained an orderly workspace under pressure by clearing tables promptly after diners'' departures.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Assisted in training new servers, sharing best practices for excellent customer service.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked flexible hours across night, weekend, and holiday shifts.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
BartendergirlChicago, IL
Rock bottom restaurant & Btewery
07.2017 - 12.2022
Job overview
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Built relationships with vendors to manage orders and negotiate costs.
- Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
- Kept bar presentable and well-stocked to meet customer needs.
Availability
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Timeline
Table Busser
The Italian village
09.2023 - 04.2024
Egg Harbor cafe Basser
800 N Wells St Basser gril
10.2022 - 10.2023
Rock bottom restaurant & Btewery
Bartendergirl
07.2017 - 12.2022
Overview
7
years of professional experience
4
Basser end server
1
Food running
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