M. Hassan
College Student
Brooklyn,NY
Summary
To obtain a position as an entrance into the work environment Skills & Abilities Honest, hardworking, dependable and flexible. Able to adapt to different situations and work well in a team or individual setting. Very organized and understand the importance of excellent customer service. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
Language
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Customer Service Associate
Rite Aide Pharmacy
Brooklyn, NY
11.2020 - Current
- Developed and actualized customer service initiatives to decrease wait times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Informed customers about special promotions and provided detailed information for various products.
- Responded to customer requests for products, services and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Laborer
NY Construction, Inc
Brooklyn, NY
05.2019 - 09.2020
- Filing, keeping track of receipts Unloading supplies from truck daily to job site Cleaning job site of clutter to maintain a safe environment Running errands.
Education
High School Diploma -
American High School, International School of Choueifat
Lahore, Pakistan 08.2017 - 05.2020
Associate of Arts - Business
Kingsborough Community College of The City University of New York
Brooklyn, NY 09.2020 - Current
Skills
Self-direction
Warehousing functions
Professional telephone demeanor
Retail store support
Stock management
Stocking and replenishing
Money handling abilities
Timeline
Customer Service Associate
Rite Aide Pharmacy
11.2020 - Current
Associate of Arts - Business
Kingsborough Community College of The City University of New York
09.2020 - Current
Laborer
NY Construction, Inc
05.2019 - 09.2020
High School Diploma -
American High School, International School of Choueifat
08.2017 - 05.2020