Macy Robertson
Summary
Dependable and safety-focused professional with experience operating in fast-paced, high-pressure environments. Strong background in teamwork, time management, and adhering to strict operational procedures. Proven ability to meet performance standards while maintaining accuracy, efficiency, and attention to detail. Physically capable of handling demanding workloads and committed to maintaining a safe and productive work environment.
Overview
6
6
years of professional experience
2024
2024
years of post-secondary education
Work History
Furniture Store Manager/Delivery Coordinator
Miriams Furniture
West Monroe
08.2020 - Current
- Managed daily store operations, including customer service and sales activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Supervised staff of 10 employees in the furniture department
- Maintained inventory levels by analyzing sales trends and ordering new merchandise.
- Reported monthly sales figures to upper management team.
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Owner/Professional Car Detailer
Dreams Auto Detailing
West Monroe
07.2022 - 02.2026
- Small business management
- Founded and operated a mobile auto detailing business serving residential and commercial clients
- Managed end-to-end business operations including scheduling, pricing, marketing, and financial tracking
- Developed and implemented efficient detailing processes to improve turnaround time and service quality
- Maintained high customer satisfaction through consistent quality control and professional communication
- Generated repeat business through relationship-building and referral marketing strategies
- Handled inventory management and product sourcing to control costs and maximize profit margins
Emergency Medical Responder
Pafford EMS
Bastrop
11.2024 - 05.2025
- Collaborated with medical teams to assess patient needs, ensuring timely and effective emergency interventions.
- Responded to high-pressure situations while maintaining strict adherence to safety protocols and procedures
- Performed CPR, splinting, bandaging, bleeding control techniques, spinal immobilization, and airway management procedures when needed.
- Maintained accurate documentation and followed compliance standards
Education
Acellus Academy
Missouri City, MOSkills
Good communication
Leadership skills
- Route optimization
- Customer service
- Vehicle maintenance
- Inventory management
- Safe driving
- Good problem solving skills
- Teamwork
- Compassionate
Timeline
Emergency Medical Responder
Pafford EMS
11.2024 - 05.2025
Owner/Professional Car Detailer
Dreams Auto Detailing
07.2022 - 02.2026
Furniture Store Manager/Delivery Coordinator
Miriams Furniture
08.2020 - Current
Acellus Academy