Megan Kohl

• Spearheaded end-to-end HR operations for a 150+ person start-up technology unit incorporating GDPR compliance on a global scale without an HRIS
• Supported international talent acquisition strategy by creating templates for screening, sourcing, interviewing, hiring and onboarding.
• Established a structured employee lifecycle process aligned with the financial year to support career development and workforce planning.

• Maximized operational excellence mentoring personnel on industry practices, continued service education, and company policy and procedures.
• Monitored financial performance, setting budgets and controlling expenses to support financial stability and increased profitability.
• Formalized modality for proper talent acquisition and onboarding in high-turnover environment, effectively reducing voluntary leaver rate by 50% in one fiscal year.

• Spearheaded year-over-year business growth by overseeing operational excellence, strategic direction, and long-term planning initiatives for a bustling, midtown dining establishment.
• Designed and institutionalized an employee lifecycle framework tailored to a lean, high-margin organizational model.
• Deployed HRIS technology to enhance data management and employee benefits administration, reducing organizational risk and improving cost efficiency.

• Oversaw daily operations and performance of 75+ employees across 42 locations within a 14,000-capacity venue, ensuring seamless execution of year-round sports and entertainment events.
• Enhanced customer satisfaction and service quality by implementing issue resolution protocols and ongoing training focused on sales and guest engagement.
• Collaborated with sales and marketing teams to plan and execute quarterly promotions and venue-wide activations aligned with budgetary targets and event programming.

• Managed on-site teams of 15-120 staff overseeing check-in, placement, location oversight, labor compliance and inventory auditing.
• Facilitated cash reconciliation to prevent stockouts and cover monies in/out.
• Provided technical support for POS and other web-based platforms with frequent connectivity issues.
• Consistently exceeded client expectations, leading to repeat business and direct recruitment by subcontractors.