A recent Registered Nurse graduate, with over 9 years of previous case management experience within the criminal justice and community-based sector. Eagerly looking to obtain a rewarding position as a Registered Nurse, where I can apply my knowledge, skills and experience to serve those in need.
Overview
10
10
years of professional experience
Work History
Nursing Student
The Club At Boynton Beach
01.2022 - 02.2022
Worked alongside experienced nursing professionals to learn new procedures.
Observed nursing staff administering medications via oral, IV and intramuscular injections.
Obtain vital signs of residents.
Assist with meal distribution, wound care, G-Tube feedings.
Reported abnormal findings or changes in physical, mental and emotional conditions to RN.
Researched different diagnoses to become familiar with presentation and treatment protocols.
Transported patients between unit rooms and scanning locations for diverse procedures.
Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Participated in Covid-19 testing for residents in the facility.
Nursing Student
The Abbey Rehabilitation And Nursing Center
01.2022 - 02.2022
Worked alongside experienced nursing professionals to learn new procedures.
Observed nursing staff administering medications via oral, IV and intramuscular injections.
Obtain vital signs of residents.
Assist with meal distribution, wound care, G-Tube feedings.
Reported abnormal findings or changes in physical, mental and emotional conditions to RN.
Researched different diagnoses to become familiar with presentation and treatment protocols.
Transported patients between unit rooms and scanning locations for diverse procedures.
Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Participated in Covid-19 testing for residents in the facility.
Nursing Student
Mission Clinic
01.2022 - 02.2022
Worked alongside experienced nursing professionals to learn new procedures.
Assist with patient check-in and clerical duties.
Observed nursing staff administering medications via oral, IV and intramuscular injections.
Obtain vital signs of residents.
Assist with meal distribution, wound care, G-Tube feedings.
Reported abnormal findings or changes in physical, mental and emotional conditions to RN.
Researched different diagnoses to become familiar with presentation and treatment protocols.
Transported patients between unit rooms and scanning locations for diverse procedures.
Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Deputy Probation Officer
Riverside County Probation Department
06.2020 - 10.2021
Pre-sentence Investigations and Juvenile Intake: Perform investigations of individuals and their offenses and evaluate pertinent behavioral, social, and personal information
Prepare court reports and provide recommendations on the disposition of cases; represent the department in court and testifies regarding cases
Investigate juvenile referrals for possible filing of Juvenile Court petitions
Recommend if juveniles should be kept in custody or released, if the case should be dismissed, if a petition should be filed, or if other action should be taken
Supervision of Probationers: Supervise and assist adult and juvenile probationers in the implementation of their conditions of probation
Regularly maintain contact and communications with probationers through home visits, office visits, correspondence, and telephone
Prepare reports to the court regarding the probationer's progress and adjustment; prepare and maintain case history records, case evaluations, and reports to the court regarding probationers
Provide aid and counsel to probationers in the resolution of adjustment and rehabilitation problems; formulate plans of rehabilitation; assist the individual in more effective use and budgeting of monies
Arrange for and participate in group counseling sessions for probationers and their families, and for groups of probationers
Promote and support crime and delinquency prevention programs through contacts and involvement in community activities.
Supervised offenders to reduce risk to community.
Determined appropriate supervision levels by conducting risk and needs assessments.
Wrote progress reports and testified under oath at court hearings.
Conducted investigations into violations and other allegations.
Maintained organized offender records and documentation in compliance with department and legal standards.
Maintained compliance with all legal statutes, policies, and procedures.
Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
Screened offender referrals and completed intake interviews and paperwork.
Built relationships with defendants and offenders, assessing living conditions and case background information.
Adhered to legal requirements by performing office, home and employment visits.
Suggested special community service rehabilitation programs to help further support offenders.
Completed reports on behalf of court and associated legal entities.
Gathered information from people in community, family members and agencies about conduct of probationers.
Verified social and legal history information of individual probationers.
Employed appropriate incentives and sanctions to achieve desired behaviors and outcomes.
Evaluated people on probation to determine best course of rehabilitation.
Tracked assigned juvenile movements and adherence to probation requirements.
Interpreted data from various assessment tools to determine appropriate level of supervision.
Observed residents for compliance and behavior issues.
Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.
Helped resolve probationer issues with housing, employment and healthcare.
Coordinated community and job placement resources.
Researched each case thoroughly to strengthen case outcomes.
Transported and monitored offenders on probation and parole for compliance with court protocols.
Interpreted legal concepts and issues to complete and close out cases.
Handled over 35 full-cycle caseloads per month.
Initiated crisis intervention by following official crisis communication plans and training.
Performed thorough legal research to strengthen case arguments.
Compiled information from law enforcement and conducted interviews with youth offenders.
Probation Corrections Officer II
Youth Treatment and Education Center, YTEC
06.2018 - 06.2020
Prepared, processed and maintained forms, reports, logs, records and activity journals.
Escorted inmates to and from cells, court, hospitals and medical appointments.
Conducted routine and emergency head counts.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
Tracked inmates through head counts, visitor logs and scheduled activities.
Observed behavior of residents individually and in groups.
Completed intake paperwork, fingerprints and searches.
Inspected work sites and crew trucks for contraband, cleanliness and safety.
Booked new inmates into facility and processed inmates for release.
Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
Probation Corrections Officer
Riverside County Probation
06.2016 - 06.2018
Prepared, processed and maintained forms, reports, logs, records and activity journals.
Escorted inmates to and from cells, court, hospitals and medical appointments.
Conducted routine and emergency head counts.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
Completed intake paperwork, fingerprints and searches.
Tracked inmates through head counts, visitor logs and scheduled activities.
Observed behavior of residents individually and in groups.
Inspected work sites and crew trucks for contraband, cleanliness and safety.
Received and accounted for personal possessions and determined inmate work assignments in the unit.
Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
Bilingual Case Specialist
BI Incorporated
06.2012 - 06.2016
A Federal contractor for the Department of Homeland Security (DHS) providing supervision, electronic monitoring and case management for undocumented individuals as they progress through United States immigration proceedings via the Intensive Supervision Appearance Program (ISAP)
Provide case management services to undocumented individuals in the Alternatives to Detention (ATD) program ISAP
Case management based on policies and procedures defined by the contract with Department of Homeland Security (DHS), implementing evidence-based practices, to individuals/families progressing through the US immigration removal proceedings
Oversee case management activities for selected program participants, from entry to release termination, by interpreting and applying policies, guidelines and regulations set forth by the ISAP Statement of Work (SOW)
ISAP participants are referred by US Immigration and Customs Enforcement (ICE)
Prepare assessments, intakes, interviews and orientations for referred program participants using evidence-based practices
Gather information from local law enforcement agencies, family members, current or previous service providers and other personal contacts involved with the individual/families
Provide linkage and coordination of service referrals to community-based agencies for needed assistance per the results of on-going assessments
Services include counseling, drug and alcohol rehabilitation services, medical care and basic needs assistance
Meet with ICE officers periodically to review program compliance and progress of case managed participants
Work in collaboration with various Federal, city, county, and non-profit agencies, in an effort to minimize risks of nonappearance at Federal immigration hearings and maximize positive outcomes
Work with ISAP staff to develop and establish comprehensive systems to track program compliance of case participants
Systems consisted of Microsoft Excel sheets used to track attendance at US Immigration court hearings, home visit compliance, and supervision via electronic monitoring options
Conduct regular office, home/field visits, and monitor participant whereabouts 24/7 via application of electronic monitoring technology
Expert knowledge on the application and use of GPS/voice recognition technology supervision
Generate detailed emergency reports for review by DHS management detailing any unresolved program exceptions.
Prepared and issued court orders for probation orders, sentencing information and other actions.
Case Manager
Family Services Association
12.2011 - 06.2012
Independently managed a caseload of at risk families and older adults from a spectrum of socioeconomic, cultural backgrounds and diverse units
Conduct interviews with clients in order to assess their needs
Collaborate with other agencies in the community in order to provide resources to meet the clients needs utilizing case planning
Maintain accurate data entry; updated case notes on client progress throughout the case management commitment term
Provide the client with psycho-education of how mental disorders and psychosocial stressors can impact clients’ health conditions
Communicate and interact effectively with English or Spanish speaking clients
Conduct program outreach and community presentations.
Managed caseload of 45 older adult cases, to provide comprehensive, community-based care, meals on wheels.
Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on community resources.
Volunteer
Kaiser Permanente
01.2011 - 03.2011
Volunteered in The Labor and Delivery Unit.
Assisted with special events or programs.
Assisted with meal distribution and shadowed staff.
Maintained clean, neat and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information to others.
Supported engaging, fun and smooth-running events by helping with organization and planning.
Greeted visitors and answered questions about program, requirements and opportunities.
Supported staff with clerical work and other office tasks.
Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
Tracked volunteer hours in spreadsheets.
Education
Associate of Science - Nursing
International College of Health Sciences
Boynton Beach, FL
11.2022
Bachelor of Science - Medical Sociology
Mount St. Mary’s College
Los Angeles, CA
08.2011
Skills
Advanced in Microsoft Office Applications including Word, Excel, Note and PowerPoint
Good knowledge of the Criminal Justice System Excellent knowledge on the use of information systems such as Public Access to Court Electronic Records (PACER), Judicial Access, and local county inmate locator websites
Sound judgment and even temperament enable ability to maintain self-control in stressful situations and diffuse hostile situations
Great communication skills both written and verbal communication skills
Organized, detail-oriented, quick learner with an ability to multi-task allowing me to meet deadlines
Experience handling high caseloads numbers and meeting deadlines/needs of the individuals
Electronic monitoring devices knowledgeable in such ExacuTrack One and LOC8 devices, and TotalAccess Software
Problem Management
Court Hearings
Inmate Population Control
Conduct Reporting
Meal Distribution
Disciplinary Action
Security Checks
Legal Document Revision
Contraband Searching
DNA Indexing
Pre-Sentencing Investigations
Public Safety
Head Counts
Behavior Management Systems
Anger Management
Facility Inspections
Inmate Supervision
Scheduling Medical Appointments
Court Protocols
Corrections Environments
Safety Precautions
Corrective Action Planning
Armory and Key Control
Program Requirements
Group Sessions
Daily Logs
Defendant Monitoring
Suicide Prevention Training
Search and Seizure Procedures
Preparing for Court
Community Service Programs
Behavioral Disorders Familiarity
Visitation Guidelines Understanding
Protocol Management
Restraint Techniques
Workout Planning
Legal Standards
Detail Work
Defensive Tactics
Conflict Resolution Skills
Booking Procedures
Crisis Prevention Intervention
Strategic Planning
Safety and Security
Ground Transportation
Central and Pod Control
Correctional Facility Procedures
Court Documentation
Staffing Assignments
De-Escalating Conflicts
Nonviolent Intervention
File and Record Maintenance
Safety and Security Enforcement
Rule Enforcement
Physical Restraint
Facility Opening
Rehabilitation Services
Advanced in Microsoft Office Applications including Word, Excel, Note and PowerPoint