Mary Sharon Juno

• Greeted customers upon arrival and assisted them with their inquiries.
• Processed payments using cash registers and credit card machines.
• Organized merchandise in the store to ensure items were easy to locate.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
• Issued receipts, refunds, credits or change due to customers.
• Stocked shelves with merchandise when needed.
• Answered customer inquiries regarding store policies and procedures.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Balanced daily transactions on a computerized point-of-sale system.
• Conducted price checks for special orders or discounts as requested by customers.
• Assisted customers over the phone regarding store operations, product information and order placement.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Ensured compliance with all safety regulations within the store environment.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Organized promotional displays or arrange merchandise on counters or tables to promote sales.
• Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
• Followed company security procedures for handling large sums of money.
• Performed other duties as assigned by management.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Answered customer questions and provided store information.
• Accepted cash and credit card payments, issued receipts and provided change.
• Collected payments and provided accurate change.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Helped customers find specific products, answered questions, and offered product advice.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Worked closely with front-end staff to assist customers.
• Scanned merchandise using point-of-sale system for accurate purchase totals.
• Learned roles of other departments to provide coverage and keep store operational.
• Verified customer age requirement for alcohol or tobacco purchases.

I am a person with the ability to adapt to many different situations and jobs . I don’t mind covering different areas

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