M. SRINIVASAN
Puducherry
Summary
I am an ambitious and self-driven individual with a academic background in Computer Science. With experience as a sales officer in reputable institutions and enhancing skills through practical training, I demonstrate excellent communication and problem-solving abilities. I aim to contribute effectively to team goals while continuing my personal development in alignment with organizational success
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Officer XCell PL
IDFC FIRST BHARAT
08.2024 - Current
- A branch of IDFC FIRST BANK providing various financial services
- Trained junior sales staff, mentoring them on best practices and strategies for success.
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
- Developed strategic sales plans for achieving revenue growth and exceeding targets.
- Supervised, trained and mentored staff , resulting in consistent team achievement.
Sales Officer XCell PL
BUZZWORKS BUSINESS SOLUTIONS
11.2021 - 07.2024
- A business service company associated with IDFC FIRST BANK
- Trained junior sales staff, mentoring them on best practices and strategies for success.
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
- Developed strategic sales plans for achieving revenue growth and exceeding targets.
- Supervised, trained and mentored staff , resulting in consistent team achievement.
- Promoted to on roll under IDFC FIRST BHARAT payroll based on my consistent performance
Education
B.Sc - Computer Science
Saradha Gangadharan College
01.2023
Higher Secondary Certificate -
New Modern Vidhya Mandir Hr.Sec.School
05.2014
Secondary School Leaving Certificate -
Petit Seminaire Hr. Sec.School
05.2012
Skills
- Good communication skills
- Problem-solving abilities
- Self-confidence
- Team collaboration
- Sales training
- Relationship building
- Training and development
- Team motivation
- Team-building activities
Accomplishments
- Exceeded Sales Targets: Surpassed sales targets consistently over three quarters.
- Team Leadership Success: Trained and led a team of 2 new recruits. Coordinated with whole team with my knowledge by solving doubts in product.
- High Cross sell Sales: Generated over 100 insurance policies for my loan customers by adding them.
- Enhanced Client Satisfaction: Improved client satisfaction score through excellent service.
- Trained freshers in my team and gave an excellent reports from them
- Loved to co ordinate team by sharing my knowledge and co ordinating them with my experience in the company.
Certification
Trade Apprentice course at Ordanance Clothing Factory Avadi Chennai
Languages
Tamil
Native or Bilingual
English
Professional Working
Timeline
Sales Officer XCell PL
IDFC FIRST BHARAT
08.2024 - Current
Sales Officer XCell PL
BUZZWORKS BUSINESS SOLUTIONS
11.2021 - 07.2024
Higher Secondary Certificate -
New Modern Vidhya Mandir Hr.Sec.School
Secondary School Leaving Certificate -
Petit Seminaire Hr. Sec.School
B.Sc - Computer Science
Saradha Gangadharan College
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