Versatile data, platform, project & customer service manager with a proven track record at GemFind, NFi Studios/Avectra, and Central Florida Investment, excelling in data quality assurance and customer support & team management. Achieved seamless data migration projects and significantly reduced client support ticket backlogs. API troubleshooting, platform development and fostering client relationships, ensuring highly effective communication, developer problem solving approaches, as a senior lead in all roles.
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