Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization's mission.
Hi, I’m
Tarun Adusumilli
Senior Technical Product Manager
Portland,OR
Summary
Overview
17
years of professional experience
1
Certification
Work History
BoeingRenton, WA
Senior Technical Product Owner, Simulation
03.2021 - Current
Job overview
- Lead in a fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Conduct data modeling, APIs & UX review, performance and integration testing.
- Develop product documentation to communicate upcoming features and release notes to internal teams and customers.
- Translate technical concepts and information into terms stakeholders can easily comprehend.
- Coordinate deployments of new code, feature updates and fixes.
- Work with Flight Instructors to evaluate flight procedures that are suitable for virtual simulation environment .
- Simulate flight operation procedures as lessons using workflows, and a digital twin of the aircraft.
- Track user interactions and compare them with lesson workflow to analyze training needs , grade and debrief.
- Capture data and convert it into metrics that help end users and product development.
Travelers Indemnity CompanyPortland, OR
Product Lead - Omnichannel Strategy
05.2019 - 05.2021
Job overview
- Led multi-channel to Omnichannel transition of Personal Insurance markets.
- Maintained business rules, data tagging, validated ML model training and APIs to enhance chat-bot responses.
- Managed 2-5 teams across Customer Contact framework ( Chat-bots, Live Agent and SMS ) to serve Members, and Partner networks.
- Serviced 9 million+ customers ~ 30,000 DAUs to guided capabilities.
- Reviewed thousands of messages every day across service channels to build context in Natural Language Understanding (NLU) models and improve curated data sets for machine learning .
- Evaluated consumer behavior, combined with market trends & historical data, to adjust and improve chat-bot interactions .
RxAdvanceBoston, MA
Product Manager
05.2018 - 04.2019
Job overview
- Managed a road map for the Affordable Care Act Marketplace business across Member Services, Billing, Invoicing, Payments & Financial Reporting for 15.5 million membership .
- Led a Member 360 portal to capture and visualize account activity.
- Managed Invoicing, Payments for web & print fulfillment.
- Transformed EDI data using event driven architecture, and maintained business logic using microservices/APIs, to serve data to customer facing applications.
GE Digital (Software Research Center)San Ramon, CA
Staff Technical Product Manager
12.2014 - 05.2018
Job overview
- Built BizOps as a Service , a subscriptions management ecosystem for Predix.io with 150+ microservices and analytics catalog.
- Led systems integrations between Business Operations, Digital Technology (Business and IT Organizations) and ISVs.
- Worked on go-to-market(GTM) strategy taking Predix.io; GE's Edge to Cloud PaaS product, from Beta to Limited and General Availability
- Prototyped a Digital Twin Concept for GE Power Services to capture data from embedded sensors and use for monitoring alerts and downtime.
- Gained strong leadership skills by managing projects from start to finish.
- Identified issues, analyzed information and provided solutions to problems.
Emergent Holdings (DBA: Advantasure)Southborough, MA
Senior Business Analyst
10.2007 - 12.2014
Job overview
- Sales Automation ; Developed Quote to Cash (configure, price, quote, revenue) web and mobile applications. Increased broker enabled quotation activity by 1500% by takin adding online channels for sales.
- Led transformation of Legacy Systems into a modern SaaS platform using an API first strategy & service-oriented architecture .
- Worked with CMS/Healthcare Information Exchange teams on defining member and group EDI file changes to account for the Affordable Care Act (PPACA/Obamacare).
- Improved business direction by prioritizing customers and implementing changes based on collected feedback
- Performed gap analysis to identify areas of improvement
Education
University of LeedsLeeds, West Yorkshire
Master of Science from Management
11.2005
University Overview
University of MadrasChennai, India
Bachelor of Science from Mechanical Engineering
05.2004
University Overview
Skills
- Product Roadmaps & Feature Prioritization
- API First Cloud Native Applications
- Service Cloud
- Chat-bots, NLU Models
- Design
- Team-building & collaboration
- Confluence/Jira/ADO/Version One
- Salesforce, Zuora, Avalara
- SaaS/PaaS/COTS
- Subscriptions & Pricing Models
- Business Operations SaaS/PaaS
- PoS, Mobile and Web Digital Experiences
- Omnichannel Strategy
- Wire-frames and Copy
- Agile Frameworks
Certification
Certified Scrum Product Owner (CSPO)
Timeline
Senior Technical Product Owner, Simulation
Boeing
03.2021 - Current
Product Lead - Omnichannel Strategy
Travelers Indemnity Company
05.2019 - 05.2021
Product Manager
RxAdvance
05.2018 - 04.2019
Staff Technical Product Manager
GE Digital (Software Research Center)
12.2014 - 05.2018
Senior Business Analyst
Emergent Holdings (DBA: Advantasure)
10.2007 - 12.2014
University of Leeds
Master of Science from Management
University of Madras
Bachelor of Science from Mechanical Engineering