Summary
Work History
Education
Skills
Languages
Timeline
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Maria Romero

Chicago,IL

Summary

Punctual and honest person with a solid background. Satisfies customers with exceptional service. Reliable worker offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Also, hardworking and passionate ready to help the team achieve company goals.

Work History

Waitress and Cashier

El Asador
  • Greeted customers entering the store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.

Sales Associate

Frankies Imports
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.

Cashier

Burlington Coat Factory Department Store
  • Built relationships with customers to encourage repeat business.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds, and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills, and customer inquiries.

Education

High School Diploma -

Peace & Education Coalition High School
4946 S Paulina St, Chicago, IL
06.2020

Skills

  • Report Preparation
  • Money Handling
  • Merchandise Restocking
  • Bilingual
  • Conflict Resolution
  • Time Management Skills
  • Operation and Control
  • Judgment and Decision-Making
  • Customer Service Excellence
  • Speaking
  • Goal-setting and Achievement
  • Learning Strategies

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Waitress and Cashier

El Asador

Sales Associate

Frankies Imports

Cashier

Burlington Coat Factory Department Store

High School Diploma -

Peace & Education Coalition High School

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Maria Romero