Facilitates positive and productive interactions between workers, leaders, and union representatives. Successful background reaching consensus and smoothing relations to maximize success of negotiations. Articulate and decisive professional with respectful and resourceful approach.
Overview
14
14
years of professional experience
Work History
Union Representative Organizer/ Lost Timer
SEIU-UHW
07.2024 - Current
Experience as Union Representative/Organizer or proven ability to carry on responsibilities of job.
Effective demonstrable oral, written and listening skills in English and Spanish bilingual skills
Strengthened relationships with employers by maintaining open lines of communication and fostering mutual respect.
Served as mediator between management teams and employees during disputes to reach mutually beneficial resolutions while preserving positive working relationships.
Ensured compliance with labor laws, regulations, and collective bargaining agreements through regular audits and assessments of member organizations.
Mentored new union representatives by sharing best practices, providing guidance, and offering feedback to help them excel in their roles.
Enhanced union members'' satisfaction by addressing their concerns and resolving grievances in timely manner.
Educated union members on their rights, responsibilities, and benefits through informative workshops and training sessions.
Assisted in developing strategic plans for growth of organization including setting short-term objectives and long-term goals.
Promoted unity among union members by organizing social events, team-building activities, and community outreach programs.
Telehealth Technician
Innercare
04.2018 - 07.2024
Maintained safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Medical Assistant
Community Family Clinic
06.2015 - 06.2017
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in clinic's commitment to quality care.
Maintained safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Quality Control Manager
TOP KNIVES
03.2014 - 06.2015
In charge of training all new employees on production line
Rotate to all stations and oversee all employees for consistent excellence in product
Write up paperwork for faulty product
Serve as key member of inspection team of 600 knives per day
Provide daily translation from management to team members.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Collaborated with cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality.
Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
Quality Control Inspector
RIO PRODUCTS (International)
03.2012 - 02.2014
Helped train new employees
Oversaw their work
Inspected fishing line daily as translator from management to inspection team
Was overseeing entire workplace.
Increased shipping accuracy with thorough quality control checks and proper training.
Managed supplier relationships for enhanced performance, timely deliveries, and quality control.
Conducted quality control measures regularly to ensure compliance with industry standards.
Performed quality control checks on stacked products, ensuring high customer satisfaction rates.
Internship
WEST POINT MEDICAL CENTER
01.2011 - 05.2011
Collected patient blood samples in a safe, sanitary manner for phlebotomist
Utilized training in medical weight loss including giving injections, taking vitals, and following individual protocols for each patient as instructed by doctor.
Assisted with open cuts including stitching and removing stitches
Did urinalysis, pregnancy tests and paperwork associated with testing
Also excelled at front desk work, taking calls, all areas of scheduling, and using bilingual skills to assist doctors and make patients feel comfortable
Helped with medical billing
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within specific industry, applying learned concepts directly into relevant work situations.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.