Seasoned professional with a proven track record at Frederick County Sheriff's Office, adept in crisis management and inmate monitoring. Leverages strong mentorship abilities and emergency response skills to enhance safety and efficiency. Demonstrates exceptional problem-solving capabilities, contributing to a significant reduction in incident rates.
Overview
14
14
years of professional experience
Work History
Correctional Officer
Frederick County Sheriff's Office
Frederick, MD
08.2024 - Current
Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
Conducted searches of inmates and visitors to prevent the smuggling of contraband.
Took prisoners into custody and escorted to locations within and outside facility.
Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
Participated in the development and implementation of escape prevention plans and emergency evacuation procedures.
Instructed inmates in work assignments and explained tasks.
Used appropriate means to discipline prisoners.
Inspected cells and other areas for contraband and safety hazards.
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Received property from incoming inmates, provided receipts and inspected items for contraband.
Detected potential threats and quickly defused conflicts.
Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
Supervised inmates during day-to-day activities.
Real Estate Agent
Real Estate Professionals
Essex, MD
05.2016 - Current
Prepared comparative market analysis to estimate properties' value.
Generated leads through networking activities such as cold calls and referrals from past clients.
Developed and presented purchase offers to sellers for consideration.
Advised clients on market conditions, pricing and legal requirements for property transactions.
Facilitated closing processes between lender, mortgage companies, buyers and sellers.
Promoted active listings through social media marketing, open houses and newsletters.
Liaised between sellers and buyers for profitable and efficient sales.
Prepared and delivered sales presentations.
Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
Tracked weekly sales to develop senior leadership reports for corrective action planning.
Maintained updated knowledge of local real estate markets.
Analyzed potential investment opportunities based on financial reports.
Presented properties to potential buyers and addressed questions.
Coordinated appointments to show homes to prospective buyers.
Created detailed property descriptions for use in marketing material.
Managed real estate transactions from initiation to closing.
Communicated with clients to determine property needs and budget constraints.
Attended industry events such as conventions and seminars.
Showed residential properties and explained features, value and benefits of available homes.
Prepared newly purchased homes for clients prior to arrival.
Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
Broadened affordable housing and urban development awareness, implementing marketing campaign for teachers and police officers.
Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
Met with clients to research cases, collect data and prepare settlement packages.
Managed sales pipeline by actively following up with prospects and hot leads.
Liaised between buyers and sellers to facilitate negotiations and propel escrow progress.
Conducted property inspections to ensure compliance with applicable regulations and standards.
Oversaw and negotiated offers for real estate purchases on clients' behalf.
Technical Recruiter
ManpowerGroup
Baltimore, MD
04.2014 - 04.2016
Maintained an organized database of applicants using applicant tracking systems.
Identified potential recruiting sources through research of industry contacts, trade associations, universities and colleges.
Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
Conducted background checks, reference checks, and other pre-employment screenings as required by the company.
Conducted initial screening of resumes to identify qualified candidates for technical positions.
Screened resumes and conducted pre-screen interviews and preliminary technical assessments of candidates.
Used job boards, internet tools and career fairs to source both passive and active candidates.
Interpreted and explained human resources policies, procedures or regulations.
Fostered relationships with external recruiting agencies and professional groups to source candidates.
Advised hiring managers on market trends and salary benchmarks for technical roles.
Utilized applicant tracking systems (ATS) to manage candidate pipelines efficiently.
Developed and maintained relationships with hiring managers to understand their needs, preferences, and expectations.
Prepared or maintained employment records using human resources management system software.
Stayed up-to-date with current recruiting trends and technologies to enhance recruitment efforts.
Followed up with both applicants and hiring managers throughout the recruitment process until a successful hire is achieved.
Offered recommendations to improve the company's recruitment strategies and processes.
Provided guidance to internal teams regarding talent acquisition best practices and strategies.
Collaborated with the HR team to ensure a smooth onboarding process for new hires.
Collaborated with HR team members to improve existing recruitment procedures and processes.
Provided coaching and feedback to candidates on interview performance and resume optimization.
Implemented continuous improvement initiatives to enhance the recruitment process and candidate experience.
Interviewed job applicants to obtain information on work history, education or job skills.
Built and maintained strong relationships with hiring managers to understand technical hiring needs and requirements.
Maintained database of established ongoing outreach efforts for qualified IT candidates to provide proactive approach to recruiting needs.
Informed job applicants of duties and responsibilities, compensation, and benefits.
Drafted offer letters based on approved candidate selections and negotiated salaries when needed.
Created job ads and wrote job descriptions.
Collaborated with internal and external clients to understand hiring needs and goals.
Participated in job fairs and professional conferences to network with potential candidates.
Represented the organization at career fairs, college events and other related activities.
Advised management on organizing, preparing or implementing recruiting or retention programs.
Advised hiring managers on effective interviewing techniques and strategies for selecting top talent.
Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
Developed a diverse candidate pipeline to support the company's diversity and inclusion goals.
Analyzed market trends and identified areas where improvements could be made in the hiring process.
Negotiated salary and benefits packages with candidates to align with company budgets and policies.
Conducted exit interviews and completed employment termination paperwork.
Analyzed employment-related data and prepared reports.
Coordinated interviews between the hiring manager and prospective candidates.
Partnered with internal stakeholders including HR Managers, Hiring Managers and Executives on recruitment initiatives.
Managed communication with candidates throughout the recruitment process to maintain engagement.
Researched competitive salary data to ensure competitive offers are made to potential hires.
Conferred with management to develop or implement personnel policies or procedures.
Crafted and posted job descriptions on various platforms to attract qualified applicants.
Sourced, qualified and conducted screening interviews with job candidates.
Conducted background checks and reference checks as part of the pre-employment process.
Created job postings that accurately described the roles and responsibilities of each position being filled.
Addressed harassment allegations, work complaints or other employee concerns.
Screened resumes for essential job qualifications and interviewed candidates via telephone or video calls.
Selected qualified job applicants or referred to managers to make hiring recommendations.
Scheduled or conducted new employee orientations.
Analyzed recruitment metrics to assess the effectiveness of sourcing strategies and made necessary adjustments.
Assessed candidates' technical skills through technical assessments and interviews.
Hired employees and processed hiring-related paperwork.
Coordinated and scheduled interviews between candidates and hiring managers, ensuring smooth communication.
Developed and implemented strategic recruiting plans to source candidates through various channels, including social media, job boards, and networking events.
Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
Reviewed job applications received from external sources such as Indeed.com or LinkedIn Recruiter.
Managed household errands and other essential duties.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Completed day-to-day duties accurately and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Achieved cost-savings by developing functional solutions to problems.
Quality Assurance Engineer
Accenture
Arlington, VA
03.2011 - 04.2014
Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
Evaluated existing processes within the Quality Assurance department and recommended improvements where necessary.
Completed unit and regression tests on software and individual modules.
Monitored defect resolution activities to ensure that issues are addressed promptly and effectively.
Performed root cause analysis on identified defects in order to determine corrective action plans.
Simulated software production environments to allow for enhanced testing.
Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
Produced test scripts for new automated software testing rounds.
Created and optimized automated testing tools for repetitive tasks.
Reviewed test cases created by other members of the team prior to execution.
Collaborated with production team members to help team create and deliver high quality, cutting-edge products.
Monitored bug resolution efforts and tracked successes.
Monitored and facilitated bug resolutions to optimize software.
Worked with off-site teams to complete timely tests and facilitate smooth product releases.
Coordinated cross-functional teams during release cycles to ensure timely completion of tasks within established deadlines.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Worked with cross-functional teams to achieve goals.
Achieved cost-savings by developing functional solutions to problems.
Updated and maintained databases with current information.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Completed day-to-day duties accurately and efficiently.
Maintained updated knowledge through continuing education and advanced training.
Identified needs of customers promptly and efficiently.
Worked effectively in team environments to make the workplace more productive.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Coordinator, Career Coach Program at Frederick County Government, Office Of Economic DevelopmentCoordinator, Career Coach Program at Frederick County Government, Office Of Economic Development