Maako Yano
Tacoma,WA
Summary
Dynamic professional with a proven track record at the University of Washington, enhancing student engagement and cross-cultural communication. Expert in fostering relationships and customer service, demonstrated through innovative tutoring and management roles. Skilled in conflict resolution and inventory management, ensuring operational excellence and positive learning environments.
Overview
3
3
years of professional experience
Work History
Japanese Language Facilitator
University of Washington
01.2024 - 06.2024
- Provided one-to-many tutoring sessions for struggling students, addressing individual challenges and boosting performance levels.
- Facilitated language immersion experiences, promoting cultural understanding and real-life application of language skills.
- Led professional development workshops for staff members on topics such as technology integration or culturally responsive teaching techniques within a language-learning context.
- Developed comprehensive lesson plans for diverse groups, accommodating various learning styles and levels.
- Increased student engagement through interactive activities, fostering a positive learning environment.
- Enhanced communication skills of students by providing personalized language lessons and feedback.
Cashier, Management
Dwayne's Liquor Market
09.2021 - 09.2022
- Oversaw inventory management, maintaining appropriate stock levels while minimizing waste and surplus materials.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment of items.
- Supported administrative tasks such as filing, data entry, and inventory management to ensure smooth operations.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
BBA - Business Management
University of Washington
WA03-2025
Skills
- Student engagement
- Patience and encouragement
- Cross-cultural communication
- Customer service
- Work ethic and integrity
- Patience and empathy
- Conflict resolution
- Relationship building
Languages
Japanese
Native or Bilingual
English
Full Professional
Interests
- Reading
- Watching sports
Timeline
Japanese Language Facilitator
University of Washington
01.2024 - 06.2024
Cashier, Management
Dwayne's Liquor Market
09.2021 - 09.2022
BBA - Business Management
University of Washington
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