Summary
Overview
Work History
Education
Skills
Recommendations
Languages
References
Timeline
Generic

Maali Aamer

Tampa

Summary

Health insurance agent with a strong focus on client education and service excellence. Recognized for simplifying complex information, enabling clients to make informed health coverage decisions. Certified top performer with extensive knowledge of insurance forms, procedures, and policy rating systems. Skilled in developing customized plans tailored to individual client needs.

Overview

25
25
years of professional experience

Work History

Health Insurance agent

Everise
01.2024 - 01.2025
  • Collaborated with United Healthcare to sell Medicare plans effectively.
  • Collaborated with team members to enhance service delivery.
  • Updated client information in internal systems for accuracy.
  • Consulted clients on selecting optimal plans based on individual needs.
  • Educated clients with comprehensive information for informed decision-making.
  • Simplified purchasing process by clearly explaining all plan benefits.

Health Insurance Agent

American Health Marketplace
01.2023 - 01.2024
  • Advised clients on selecting optimal health insurance plans tailored to individual needs.
  • Educated clients on benefits and utilization of selected plans for medical requirements.
  • Assisted clients with completion of insurance applications and enrollment documentation.
  • Provided comprehensive information on diverse health insurance options available in the market.

Health Insurance Agent

Everise
01.2021 - 01.2022
  • Collaborated with United Healthcare to sell Medicare plans effectively.
  • Consulted clients on selecting optimal plans tailored to personal needs.
  • Educated clients on available options and necessary information for informed decisions.
  • Explained plan benefits clearly to facilitate purchasing processes.
  • Conducted regular follow-ups to enhance client satisfaction and retention.

Health Insurance Agent

Florida Plan Advisors
01.2020 - 08.2021
  • Sold ACA plans as National Health Insurance agent, enhancing client access to coverage.
  • Developed diverse book of business locally and nationally, prioritizing client satisfaction.
  • Provided multi-level services during open and special enrollment periods for Affordable Care Act plans.
  • Offered supplemental plans including dental, vision, accident, and critical illness insurance.
  • Tailored benefit solutions to meet unique client needs, leveraging extensive industry knowledge.
  • Delivered continuous support regarding policy updates and changes to ensure informed decisions.

Product Manager

CS Depot
Tampa
01.2018 - 01.2019
  • Developed complete product line from concept to launch, achieving market readiness.
  • Identified and secured manufacturer partnerships for efficient production.
  • Designed packaging and created product labels to enhance market presence.
  • Obtained necessary permits to ensure compliance before product entry.
  • Formulated marketing strategies and content to support product promotion.
  • Conducted market research to pinpoint trends and drive product innovations.

Assistant photographer

Newport Babies photography
01.2016 - 01.2018
  • Assisted lead photographer during newborn and family photo shoots to ensure quality results.
  • Conducted independent photography sessions, covering events, family portraits, and baby milestones.
  • Set up lighting and equipment for optimal conditions across diverse locations.
  • Organized props and backgrounds to enhance visual storytelling in images.

Pharmacist in charge

Elshfaa pharmacy
Sakhnin
01.2012 - 01.2015
  • Oversaw medication dispensing while ensuring compliance with safety regulations.
  • Managed pharmacy operations and staff scheduling to enhance workflow efficiency.
  • Provided patient counseling on medication use and potential side effects.
  • Maintained accurate stock records, monitored expiration dates, and placed orders as needed.
  • Ensured disciplined adherence to rules and regulations among pharmacy staff.
  • Delivered exceptional customer service to patients, addressing inquiries and concerns effectively.
  • Supervised toxic drug dispensing, including record-keeping, orders, and inventory management.

Pharmacist

Zekhron Pharm
Zekhron Yacov
01.2010 - 01.2011
  • Dispensed medications accurately to patients and healthcare providers.
  • Reviewed prescription orders for drug interactions and contraindications.
  • Monitored patient medication therapy to ensure safety and effectiveness.
  • Educated patients on proper medication use and associated side effects.
  • Collaborated with healthcare teams to optimize treatment plans for patients.

Pharmacist

Hadar pharmacy
Parades Hanna
01.2009 - 01.2010
  • Oversaw compounding and preparation of ointments and various dosage forms.
  • Reviewed prescription orders for drug interactions and contraindications.
  • Educated patients on appropriate medication usage and possible side effects.
  • Managed inventory levels to maintain adequate medication supplies.
  • Dispensed prescriptions while promoting homeopathy, natural supplements, vitamins, and cosmetics.
  • Conducted sales efforts for homeopathic products and natural supplements.
  • Ensured compliance with pharmacy regulations and quality standards.

Manger

Afrodita
Meshmar Hashron
01.2008 - 12.2008
  • Managed store staff, overseeing training and performance to enhance team effectiveness.
  • Analyzed customer feedback to identify service improvements and training requirements.
  • Implemented process improvements, increasing efficiency in service delivery.
  • Ensured fulfillment of customer needs, promoting satisfaction and loyalty.
  • Resolved supplier-related issues promptly to maintain smooth store operations.
  • Conducted staff meetings to communicate objectives and address concerns effectively.
  • Processed orders from suppliers, ensuring timely inventory replenishment.
  • Fostered a positive shopping experience for customers through attentive service.

Sales person

Delta Plus
Baqa El Garbeia
01.2000 - 01.2003
  • Sold clothing to customers, providing personalized suggestions based on preferences.
  • Maintained store organization and cleanliness to enhance shopping experience.
  • Delivered customer service while managing cashier responsibilities effectively.

Education

Licensed agent - Health & Life

01.2020

Florida agent license 2-15 - Health & Life

01.2020

Israeli license - pharmacist

Israel
01.2009

Bachelor degree - pharmacy

Jordan University of Science and Technology
Ramtha, Jordan
01.2008

High School Diploma -

Orthodox Arab school
Haifa, Israel
01.2003

Skills

  • Communication skills
  • Merchandising expertise
  • Computer proficiency
  • Quick learner
  • Team collaboration
  • Accuracy and organization
  • Attention to detail
  • Multitasking abilities
  • Needs assessment and market analysis
  • Policy explanation and customer relationship management
  • Health insurance knowledge
  • Problem solving strategies
  • Effective communication techniques
  • Time management skills

Recommendations

Recommendations will be provided upon request.

Languages

English
Full Professional
Arabic
Native/ Bilingual
Hebrew
Native/ Bilingual

References

References available upon request.

Timeline

Health Insurance agent

Everise
01.2024 - 01.2025

Health Insurance Agent

American Health Marketplace
01.2023 - 01.2024

Health Insurance Agent

Everise
01.2021 - 01.2022

Health Insurance Agent

Florida Plan Advisors
01.2020 - 08.2021

Product Manager

CS Depot
01.2018 - 01.2019

Assistant photographer

Newport Babies photography
01.2016 - 01.2018

Pharmacist in charge

Elshfaa pharmacy
01.2012 - 01.2015

Pharmacist

Zekhron Pharm
01.2010 - 01.2011

Pharmacist

Hadar pharmacy
01.2009 - 01.2010

Manger

Afrodita
01.2008 - 12.2008

Sales person

Delta Plus
01.2000 - 01.2003

Licensed agent - Health & Life

Florida agent license 2-15 - Health & Life

Israeli license - pharmacist

Bachelor degree - pharmacy

Jordan University of Science and Technology

High School Diploma -

Orthodox Arab school