MAALIM SHIBU
Allston,MA
Summary
Detail-oriented Phlebotomy Specialist with expertise in blood sample collection, specimen labeling, and patient record management. Committed to ensuring safety and accuracy in all procedures. Skilled Phlebotomy Specialist with solid background in venipuncture techniques, sample collection and patient interaction. Strengths include understanding of medical terminologies, compliance to safety protocols, and adeptness in using lab equipment. Demonstrated ability to build rapport with patients, ensuring comfort during procedures while maintaining high standards of accuracy and efficiency. Previous role involved streamlining processes for better workflow management within busy healthcare setting. Experienced Phlebotomist bringing many years of experience. Expert in venipuncture, capillary puncture, and special collections. Skilled in accurately collecting specimens for quick testing and diagnostic turnaround. Team-oriented in training clinical staff on proper venipuncture techniques. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
6
6
years of professional experience
2
2
Certification
3
3
years of post-secondary education
Work History
Phlebotomy Specialist
Mass General Hospital
Boston, Massachusetts
10.2021 - 01.2024
- Collected patient blood samples using venipuncture and capillary techniques.
- Maintained accurate patient records and ensured proper labeling of specimens.
- Prepared blood samples for laboratory testing and analysis.
- Educated patients on procedures to reduce anxiety and improve cooperation.
- Collaborated with healthcare teams to ensure efficient patient flow and care.
- Implemented safety protocols for handling biohazardous materials and equipment.
- Labeled tubes accurately with patient's name, date of birth and other relevant information as required by the lab.
- Observed universal safety precautions in order to prevent exposure to infectious diseases.
- Demonstrated excellent customer service skills while interacting with patients and families.
- Disposed of biohazardous waste using appropriate methods according to regulations.
- Verified patient information by comparing the collected specimen labels with patient identification bracelets.
- Ensured that all paperwork was completed correctly and submitted promptly to the laboratory for processing.
- Managed multiple tasks simultaneously while maintaining accuracy in collecting samples from patients.
- Prepared and maintained phlebotomy equipment, including needles, tourniquets, gauze, cotton balls, and other supplies.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Collected blood samples from patients using sterile techniques.
- Maintained accurate records of patient interactions and sample collections.
- Assisted in training new staff on phlebotomy procedures and safety protocols.
- Collaborated with healthcare teams to ensure optimal patient care.
- Educated patients on the phlebotomy process to alleviate anxiety.
- Ensured compliance with health regulations and hospital policies consistently.
- Responded appropriately during emergency situations involving bleeding or shock.
- Performed venipuncture on patients of all ages utilizing proper techniques.
- Reviewed medical histories prior to performing phlebotomy services in order to determine any potential risks or contraindications.
- Communicated effectively with laboratory personnel regarding specimen collection requirements.
- Collected blood specimens for laboratory analysis according to established procedures.
- Assisted in training new staff members on proper phlebotomy techniques and safety protocols.
- Monitored inventory levels of supplies necessary for successful completion of job duties.
- Collected specimen samples and transported to laboratory for processing.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Prepared specimens for laboratory testing and analysis.
Phlebotomist
Massachusetts General Hospital
Boston, Massachusetts
01.2019 - 11.2021
- Collected blood samples using proper techniques and equipment.
- Maintained accurate patient records and documentation.
- Prepared laboratory specimens for testing and analysis.
- Ensured compliance with safety protocols and regulations.
- Collaborated with healthcare team to coordinate patient care.
- Educated patients on procedures to ease anxiety and provide support.
- Trained new staff on phlebotomy techniques and best practices.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Performed venipuncture and other blood collection procedures according to established standards.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Provided excellent customer service while interacting with patients.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Assisted in the training of new phlebotomists.
- Responded quickly and effectively to emergency situations.
- Processed samples accurately and efficiently.
- Documented patient information into electronic medical records system.
- Prepared and packaged specimens for courier transport.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Verified collection orders and communicated discrepancies to nurses.
- Monitored inventory levels of supplies used in phlebotomy services.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Ensured compliance with federal regulations governing laboratory procedures.
- Educated patients on proper blood draw techniques.
- Performed quality control tests on collected specimens.
- Provided assistance to clinical staff during patient visits.
- Maintained patient comfort and safety throughout the phlebotomy process.
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
- Conducted patient interviews and verified medical records to confirm test requisitions.
- Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
- Collaborated with laboratory personnel to resolve specimen issues.
- Demonstrated proficiency in using a variety of collection techniques and equipment.
- Scheduled appointments and managed patient flow to minimize wait times.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Collected specimen samples and transported to laboratory for processing.
Dietary Aide
Tufts Medical Center
Boston, Massachusetts
10.2017 - 11.2019
- Delivered meals to patients, ensuring proper food handling and safety.
- Collaborated with dietitians to accommodate special dietary restrictions.
- Followed sanitation guidelines to maintain a safe food environment.
- Set up trays and food service carts to deliver food to residents.
- Served food and snacks according to planned menu and patients' diet orders.
- Cleaned and sanitized kitchen equipment and surfaces.
- Maintained a safe working environment by following all safety protocols.
- Treated patients and team members with dignity and respect.
- Delivered snacks to nurse station for distribution to specific residents.
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
- Checked temperatures of hot food before serving it to patients and residents.
- Operated kitchen equipment safely and efficiently.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Assisted in the ordering, receiving, storage, and inventory of food items.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
Skills
- Blood sample collection
- Specimen labeling
- Patient record management
- Biohazard safety protocols
- Vein identification
- Patient care collaboration
- Order of draw
- Blood collection techniques
- Venipuncture expertise
- Labeling accuracy
- Specimen handling
- Patient identification
- Proper needle disposal
- Venipuncture
- Blood Typing and Screening
- Secure biohazards
- Venous Blood Collection
- Customer service
- Phlebotomy Equipment Maintenance
- Labeling and Tracking Samples
Languages
English
Professional
Swahili
Professional
References
References available upon request.
Certification
PHLEBOTOMY TECHNICIAN CERTIFICATION {NPCE} USA
Education
Associate of Science - INSURANCE AND RISK MANAGEMENT
INSTITUTE OF FINANCE MANAGEMENT
TANZANIA 10.2006 - 09.2007
PHLEBOTOMY
Massachusetts GENERAL HOSPITAL
Boston, MA 01.2018 - 11.2019
Timeline
Phlebotomy Specialist
Mass General Hospital
10.2021 - 01.2024
Phlebotomist
Massachusetts General Hospital
01.2019 - 11.2021
PHLEBOTOMY
Massachusetts GENERAL HOSPITAL
01.2018 - 11.2019
Dietary Aide
Tufts Medical Center
10.2017 - 11.2019
Associate of Science - INSURANCE AND RISK MANAGEMENT
INSTITUTE OF FINANCE MANAGEMENT
10.2006 - 09.2007