MAALOH KONE
Newark,Delaware
Summary
Effective at improving revenue, team productivity and policies to keep the facility operating at a sustainable and profitable level. Well-versed in motivating and retaining employees, building relationships with residents and families and achieving the requirements for continued accreditation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Caregiving Manager
RHD
05.2016 - Current
- Managed operations in accordance with budget requirements
- Implemented new hire training to further develop skills and initiate discussions on task prioritization
- Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance
- Collaborated with Quality Team to develop outcomes statistics
- Communicated with patients with compassion while keeping medical information private
- Created and maintained facility documents and records, maintaining accuracy while managing sensitive data
Caregiver Attendant
ResCare Residential Services
08.2014 - 12.2015
- Maintained clean and well-organized environment for client happiness and safety
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges
- Assisted with meal planning to meet nutritional plans
- Drove clients to shop for groceries, attend doctor appointments and run errands
- Monitored vital signs and medication use, documenting variances and concerning responses
Cashier
Hms Host Welcome Center
09.2013 - 11.2015
- Collect cash, checks and credit card payment from customers
- Welcoming customers, answering their questions, helping them locate items
- Registers sales on a cash register by scanning items
Education
Master of Science - Human Resources Management
Wilmington University
New Castle, DE05.2022
Bachelor of Science - Human Resources Management
Wilmington University
New Castle, DE01.2019
High School Diploma -
William Penn High School
New Castle, DE06.2012
Skills
- Census goals
- Acute and rehabilitative care
- Schedule management
- Performance metrics
Certification
Certificate in Training and Staff Development
Languages
French
Native or Bilingual
Timeline
Caregiving Manager
RHD
05.2016 - Current
Caregiver Attendant
ResCare Residential Services
08.2014 - 12.2015
Cashier
Hms Host Welcome Center
09.2013 - 11.2015
Bachelor of Science - Human Resources Management
Wilmington University
High School Diploma -
William Penn High School
Certificate in Training and Staff Development
Master of Science - Human Resources Management
Wilmington University
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