Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Maaz Ahmed

Littleton,CO

Summary

Highly efficient salesman well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

8
8
years of professional experience

Work History

Floor Sales Consultant

CarMax
02.2025 - Current
  • Developed strong product knowledge to effectively address customer inquiries and objections.
  • Collaborated with team members to enhance service delivery and optimize client satisfaction.
  • Built lasting relationships with clients through personalized communication and follow-ups.
  • Utilized CRM software to track leads, manage customer interactions, and streamline sales processes.
  • Provided sales and customer service assistance to walk-in traffic
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Maintained up-to-date knowledge of industry developments to provide informed recommendations to clients.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Contributed to team objectives in fast-paced environment.
  • Presented professional image consistent with company's brand values.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Kept detailed records of daily activities through online customer interaction database.

Team Member - Shopper

Whole Foods Market Inc
03.2024 - 01.2025
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Maintained productive, efficient approach to all tasks.
  • Learned all required tasks quickly to maximize performance.
  • Assisted with inventory counts and stocking of merchandise.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Shopped large orders in store for customers and hand delivered them.
  • Assisted customers in selecting merchandise best suited to needs.

Sales Team Member

American Furniture Warehouse Co
02.2023 - 02.2024
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed transactions accurately using point-of-sale systems to ensure efficient checkouts.
  • Resolved customer complaints promptly, fostering positive relationships and repeat business.
  • Collaborated with team members to develop innovative sales strategies and marketing materials.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Used CRM software diligently to track leads, manage contacts, and monitor progress toward sales objectives.
  • Processed product returns and assisted customers with other selections.
  • Delivered exceptional after-sales support, fostering long-term client relationships built on trust and reliability.
  • Assisted management in setting ambitious but achievable quarterly sales targets based on historical data analysis.
  • Tracked stock using company inventory management software.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Established a solid client base for repeat business through excellent customer service skills.
  • Proactively sought out additional training opportunities, enhancing professional skills relevant to the role''s challenges.
  • Developed compelling proposals tailored specifically to client needs, demonstrating an understanding of their unique requirements.
  • Analyzed market trends to identify potential customers and new sales opportunities.
  • Built relationships with customers and community to promote long term business growth.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Negotiated prices, terms of sales and service agreements.
  • Informed customers of promotions to increase sales productivity and volume.
  • Achieved or exceeded company-defined sales quotas.
  • Maintained current knowledge of evolving changes in marketplace.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Developed, maintained and utilized diverse client base.

Education

Certification - Artificial Intelligence Researcher

IBM
Remote

Associate of Arts - Interior Design

Arapahoe Community College
Littleton, CO
05.2025

Skills

  • Training and mentoring
  • Ai/LLM training
  • Cash handling
  • Sales expertise
  • Complaint resolution
  • Dependable and responsible
  • Interpersonal communication
  • Operations understanding
  • Teamwork and collaboration
  • Critical thinking
  • Active listening
  • Data entry
  • Planning and coordination
  • Developmental strategies
  • Account management
  • CAD Software proficiency
  • Photo editing

Hobbies

Photography

Timeline

Floor Sales Consultant

CarMax
02.2025 - Current

Team Member - Shopper

Whole Foods Market Inc
03.2024 - 01.2025

Sales Team Member

American Furniture Warehouse Co
02.2023 - 02.2024

Associate of Arts - Interior Design

Arapahoe Community College

Certification - Artificial Intelligence Researcher

IBM

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Maaz Ahmed