Maaz Khan
Houston,United States
Summary
A detail-oriented and proactive biomedical engineer with expertise in troubleshooting, documentation, and healthcare equipment sales. Furthermore, I have strong analytical, organizational, communication, and customer service skills. I can build and maintain strong customer relationships and seek to leverage my skills and experience in your organization.
Overview
4
4
years of professional experience
Work History
Lead Biomedical Onsite Technician
Infusystem
03.2023 - Current
- Performed regular preventative maintenance and repair on infusion pumps, prolonging the life of devices and reducing repair costs.
- Improved customer satisfaction by providing timely and efficient technical support onsite.
- Resolved complex technical issues for clients, resulting in higher system performance and reduced downtime.
- Experienced in navigating hospitals and working with hospital staff.
- Lead and trained new technicians on standard operating procedures, ensuring consistency across the team.
- Frequent business trips to different hospital sites across the US for annual preventive maintenance projects.
Sales and Service Engineering Intern
Scieneq Engineering (Pvt.) Ltd.
04.2021 - 05.2021
- Delivered sales and product pitches to the procurement departments of various hospitals
- Executed the troubleshooting and repair of various healthcare devices and equipment
- Followed up with the customer to identify and resolve service, account, or technical issues and maintain customer satisfaction
- Collaborated with team members to generate corporate documentation including quotations, purchase orders, invoices, etc.
Biomedical Engineering Intern
Patel Hospital A Project of Patel Foundation
09.2019 - 10.2019
- Acquired medical and technical knowledge of healthcare equipment, such as X-ray machines, dialysis machines, and patient beds among other things
- Performed planned preventative maintenance (PPM), calibration, and repair of healthcare devices under the supervision of senior Biomedical Engineers of the department
- Generated the documentation of healthcare devices and equipment
- Delivered a presentation on the working and functionality of the dialysis machine.
Education
Bachelor's Degree in Biomedical Engineering, - Biomedical Engineering
NED University of Engineering And Technology
Karachi, Pakistan10.2021
Intermediate in Pre-Medical -
Aga Khan Higher Secondary School
Karachi, Pakistan10.2017
Skills
- High Proficiency in MS Word and Excel
- Strong Communication Skills
- Strong Organization Skills
- Strong Presentation Skills
- Diagnostics and Troubleshooting
- Preventive Maintenance
- Improving Customer Experience
- Strong Leadership Experience
- Strong Analytical Skills
- Medical Device Sales
Timeline
Lead Biomedical Onsite Technician
Infusystem
03.2023 - Current
Sales and Service Engineering Intern
Scieneq Engineering (Pvt.) Ltd.
04.2021 - 05.2021
Biomedical Engineering Intern
Patel Hospital A Project of Patel Foundation
09.2019 - 10.2019
Bachelor's Degree in Biomedical Engineering, - Biomedical Engineering
NED University of Engineering And Technology
Intermediate in Pre-Medical -
Aga Khan Higher Secondary School
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