Maazya A. Morgan
Brooklyn,NY
Summary
- Embrace opportunities to drive improvements and enhance team performance in every position held
- Utilizing strong customer service skills to effectively address and resolve client inquiries.
- Foster a constructive work environment by maintaining a positive attitude each day.
- Facilitate continuous improvement initiatives to enhance operational efficiency. Collaborated with cross-functional teams to drive project success. Authorized to work in the US for any employer.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Maintenance/Security
Grand Street Settlement
Brooklyn, NY
05.2025 - Current
- Maintain cleanliness and orderliness in every building I was appointed to work in:
- Floors: Sweeping, mopping, vacuuming, and waxing floors in various areas like offices, hallways, and restrooms.
- Restrooms: Cleaning and sanitizing toilets, sinks, mirrors, and restocking supplies like soap and paper products.
- Common Areas: Cleaning and disinfecting surfaces like desks, countertops, and fixtures.
- Windows and Walls: Washing windows, dusting surfaces, and cleaning walls.
- Trash Removal: Emptying trash receptacles and recycling bins.
Delivery Driver
FedEx
Kirkwood, NY
08.2024 - 01.2025
- Delivered packages and goods to customers in a timely and efficient manner
- Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
- Ensured the safe handling and transportation of fragile or perishable items
- Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
- Adhered to all traffic laws and regulations while operating company vehicles
- Collaborated with dispatchers to coordinate daily delivery schedules
- Provided excellent customer service by addressing inquiries and concerns promptly and professionally
- Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction
Delivery Driver
Amazon DSP
Conklin, NY
03.2024 - 07.2024
- Package Handling: Loading, unloading, and securing packages in the delivery vehicle.
- Route Navigation: Following provided routes and schedules to ensure timely deliveries.
- Safe Driving: Operating the delivery vehicle safely and responsibly, adhering to traffic laws and company guidelines.
- Package Verification: Checking orders for accuracy before and after delivery.
- Customer Interaction: Providing excellent customer service, answering questions, and addressing any delivery-related concerns.
Pizza Delivery Driver
Dominos
Endicott, NY
09.2023 - 03.2024
- Delivering Pizzas: Transporting pizzas and other menu items to customers' homes or offices.
- Order Accuracy: Ensuring the correct items are delivered to the correct address.
- Payment Handling: Collecting cash or card payments from customers, providing change, and issuing receipts.
- Friendly Interaction: Greeting customers with a smile and providing excellent service during deliveries.
- Handling Complaints: Responding to customer complaints or issues professionally
- Safe Driving: Adhering to traffic laws and safety regulations while driving.
- Vehicle Maintenance: Keeping the delivery vehicle clean, organized, and reporting any maintenance issues.
- Route Efficiency: Optimizing delivery routes to ensure timely and efficient deliveries
Dry picker
Willow Run Foods
Conklin, NY
08.2022 - 05.2023
- Receive incoming shipments, verify the contents against packing slips, and check for any damaged or missing items
- Locate and retrieve items from the warehouse based on customer orders
- Prepare orders for shipment by packing items securely and appropriately
- Operate equipment like forklifts, pallet jacks, and other machinery to move and handle materials
- Maintain a clean and safe work environment, adhering to safety regulations, and potentially performing basic maintenance on equipment are also part of the job
Crew Member
McDonald's
Apalachin, NY
02.2020 - 02.2021
- Greeting customers and providing a positive first impression.
- Taking customer orders accurately, whether at the counter or drive-thru.
- Answering customer questions about the menu and promotions.
- Ensuring a pleasant and efficient customer experience
- Maintaining a clean and organized workspace.
- Cleaning and sanitizing equipment, surfaces, and dining areas.
- Restocking supplies as needed.
- Ensuring food safety standards are followed
- Working as part of a team to achieve daily goals.
Education
High School Diploma -
Union Endicott High School
Endicott, NY900 Hour Entry Level Electrical Skill Training -
Apex Technical School
Manhattan, NYSkills
- EMT Bending
- Splicing, Wiring, Terminating
- Installing Boxes & Supports
- AC/DC fundamentals & circuit knowledge
- Multimeter, voltage tester, pliers, strippers, drills
- Wiring switches, outlets, GFCI
- Reading diagrams/blueprints
- Safety awareness
- Team oriented
- Dependable
- Troubleshooting
- Commercial Truck Driving
- Basic math
- Custodial Experience
- Floor Care
- Computer skills
- Commercial cleaning
- Buffing
- Organizational skills
- Packaging
- Janitorial experience
- Moving
- Delivery driver experience
- Customer service
- Communication skills
- Photography
- Tractor-trailer
- Commercial driving
- Load & Unload
- Cash handling
Certification
- OSHA 30
- Driver's License
- CDL A / B
- Passenger Endorsement
Timeline
Maintenance/Security
Grand Street Settlement
05.2025 - Current
Delivery Driver
FedEx
08.2024 - 01.2025
Delivery Driver
Amazon DSP
03.2024 - 07.2024
Pizza Delivery Driver
Dominos
09.2023 - 03.2024
Dry picker
Willow Run Foods
08.2022 - 05.2023
Crew Member
McDonald's
02.2020 - 02.2021
High School Diploma -
Union Endicott High School
900 Hour Entry Level Electrical Skill Training -
Apex Technical School