Mabby Sandoval
Self-employeed
Tucson,AZ
2
Languages
21
years of professional experience
Compassionate caregiver and CNA with dementia care, ADL support, and safety awareness. Skilled in communication, time management, and reliable daily care for older adults.
Work History
Private Home Caregiver
20 Years 10 Months- Assisted with bathing, dressing, grooming, and daily personal hygiene routines
- Prepared nutritious meals and monitored dietary needs, preferences, and medication schedules
- Maintained clean, safe living spaces through light housekeeping and laundry support
- Provided companionship, emotional support, and attentive supervision throughout daily activities
- Coordinated errands, appointment transportation, and household supply organization
- Monitored health changes and reported concerns promptly to family members or care teams
- Supported mobility, transfers, and fall-prevention practices with careful attention
- Followed care instructions, respected privacy, and maintained reliable confidential recordkeeping
- Enhanced client comfort by providing compassionate and attentive care in a private home setting.
- Delivered exceptional patient-centered care by responding promptly to emergencies providing timely assistance.g
Manager
16 Years 6 Months- Directed daily equipment operations, ensuring safety compliance and consistent service quality.
- Supervised staff scheduling, workload distribution, and performance expectations across branch activities.
- Coordinated equipment inspections, maintenance priorities, and repair follow-up with service teams.
- Reviewed inventory levels, tracked parts availability, and reduced stock shortages.
- Implemented process improvements to streamline workflow, reduce downtime, and support customer turnaround.
- Managed customer issue resolution, service communication, and order accuracy.
- Monitored operational reporting, identified inefficiencies, and supported leadership decisions.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Directed daily operations, aligning service, parts, and customer support workflows.
- Coordinated staff schedules, workload priorities, and task assignments across department functions.
- Monitored inventory levels, ordering needs, and parts availability to support equipment uptime.
- Resolved customer issues, service delays, and order discrepancies with practical solutions.
- Trained team members on equipment procedures, safety expectations, and workplace standards.
- Collaborated with vendors and technicians to maintain supply continuity and service quality.
- Supervised departmental performance, ensuring consistent execution of policies and service goals.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
High School Diploma
Certificate - Certified Nurse Assistant
BBA - Business Management
Skills
Compassionate caregiving
Vital signs monitoring
Dementia care
Personal hygiene assistance
Emotional support
Alzheimer's care
Meal preparation
Housekeeping duties
Medical appointment coordination
Diabetes management
Mobility assistance
Palliative care
Incontinence care
Nutrition management
Physical therapy support
Fall prevention
Oxygen therapy
Respectful and compassionate
Problem-solving
Time management
Elderly care
Multitasking and organization
Daily living assistance
Dependable and responsible
Verbal and written communication skills
Patient care
First aid and safety
Strong ethics
Compassion and empathy
Direct patient care
Team collaboration
HIPAA compliance
Active listening
Adaptability and flexibility
Verbal and written communication
Safety awareness
Compassionate care
Heavy lifting
Flexible schedule and availability
Compassionate communication
Relationship building
Housekeeping
Social interaction
Patient companionship
Flexible schedule
Patient assessments
End-of-life care
Client documentation
Supportive companionship
Medication administration
Behavioral management
ADL assistance
Accomplishments
- Author of “[Article Title],” published in [Journal Name] in [Year].
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Private Home Caregiver
Self-employeed
01.2006 - CurrentRead More
Manager
Plagge Equipment
01.2006 - 07.2022Read More
The Caregiver Institute
Certificate from Certified Nurse Assistant
Read More
Nogales High School
High School Diploma
Read More
Pima Community College
BBA from Business Management
Read More