Mabe Obaromi
Houston
Summary
Dependable caregiver excelling in establishing rapport and trust with patients, while assisting them in completing daily living tasks to enhance their quality of life. Drive to prioritize individual needs complemented by attention to important details. Highly valued for accommodating and kind-hearted nature, making a valuable team player. Dedicated to continuously expanding knowledge and taking on additional responsibilities.
Overview
16
16
years of professional experience
Work History
CARE GIVER
RABIAT ABDULLAHI
01.2022 - Current
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Associate
Amazon
07.2024 - 07.2025
- Increased customer satisfaction by making sure orders are packaged and sent out promptly.
- Making sure daily targets are being meet in satisfying customers on delivery of products
- Established strong relationship with my supervisors to deliver effective customer services through team work
- Making sure the right packages are sent out daily.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Wrapped and boxed products to be sent out for delivery
Personal Banking Officer
Diamond Bank Plc
12.2009 - 12.2021
- Collaborated with cross-functional teams to identify opportunities for process improvement within the branch.
- Conducted regular staff training sessions to ensure consistent knowledge of banking policies and procedures among team members.
- Contributed to the development of marketing collateral designed specifically for use in client-facing interactions, resulting in more engaging and persuasive messaging.
- Improved overall client satisfaction ratings through proactive outreach, attentive listening skills, and timely issue resolution efforts.
- Developed strong relationships with customers, leading to increased loyalty and repeat business.
- Reduced wait times and enhanced customer experience by implementing effective queue management strategies.
- Identified opportunities for cross-selling products, resulting in higher revenues for the bank.
- Managed a diverse portfolio of high-net-worth clients, providing personalized service tailored to their unique needs.
Education
Bachelor of Science - Accounting
University of Jos
Jos.Plateau.Nigeria12.2004
High School Diploma -
Federal Polytechnic Bauchi
Bauchi.Nigeria12.2000
Skills
- Respectful and compassionate
- Time management
- Team collaboration
- Patient care
- Daily living assistance
- Basic housekeeping
- Strong ethics
Timeline
Associate
Amazon
07.2024 - 07.2025
CARE GIVER
RABIAT ABDULLAHI
01.2022 - Current
Personal Banking Officer
Diamond Bank Plc
12.2009 - 12.2021
Bachelor of Science - Accounting
University of Jos
High School Diploma -
Federal Polytechnic Bauchi
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