Mabel Cabrera

Answered phone promptly and directed incoming calls to correct offices. Responded to inquiries from callers seeking information.Identified and communicated customer needs.

Enhanced productivity levels by anticipating needs and delivering outstanding support. Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions. Developed and maintained relationships with customers and suppliers.

management the procedures related to a product or services . prepared proper documentation which includes Filling delivery orders, select accurate hazmat documentation in every case, fulfill Air waybill, Master bill of lading. SED, tracked the cargo to Its final destination.

Tracked customer service cases and updated service software with customer information. Trained new personnel regarding company operations, policies and services.

Maintained confidentiality of information regarding clients and company.

(training) designated supervisor Yania Torrez.

Receiving and sending office communications, scheduled appointments, registered patients, Called and faxed pharmacies to submit prescriptions and refills. Performed medical records management, including filing, organizing and scanning documents. Verified patient insurance coverage and collected required co-payments.

Sanitized, restocked, and organized exam rooms and medical equipment. Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Collected and documented patient medical information such as blood pressure and weight. Obtained client medical history, medication information, symptoms, and allergies. Taught patients about medications, procedures, and care plan instructions.

Directed patients to exam rooms, fielded questions, and prepared for physician examinations.